Training Coordinator

1 month ago

Crawley West Sussex, United Kingdom Cooper Surgical Full time

Training Coordinator

Salary – Competitive in the sector

Benefits: Pension, employee benefits scheme, and optional employee shares purchase scheme available.

About Us:

CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. CooperSurgical is at the forefront of delivering innovative assisted reproductive technology and genomic solutions that enhance the work of ART professionals to the benefit of families. We currently offer over 600 clinically relevant medical devices to women's healthcare providers, including testing and treatment options.

Scope:
This role requires the candidate to be on-site at our training centre in Crawley. The job focuses upon our need to deliver high-quality technical training to engineers supporting our IVF equipment.
The primary functions of the role are to manage the day-to-day administration required to plan, deliver, manage, and record all training carried out. Including trainee support (visas, invitations, etc), record keeping, scheduling and resourcemanagement.

In addition, a degree of hospitality planning and delivery to visiting trainees will also be required to ensure that all visitors are properly looked after and are able to focus on their training.


Job Summary:
The main responsibilities are the preparation, execution, and follow-up of all administrative tasks related to global equipment technical training, certification, and information-sharing activities. Hospitality and welfare for visiting guests. There may also be opportunities for the right candidate to also become more involved in the training content creation process.


Essential Functions & Accountabilities:


Global training planning and execution

  • Administrate the entry point for new training requests – Manage new training requests
  • Identify and address regional training deficiencies to ensure those that need it are offered suitable training
  • Manage training planning – Training facility resources, manpower and calendar, placement
  • Assist with day-to-day running of the training centre
  • Plan and deliver hospitality and support for visiting trainees (Visa support, dietary requirements etc)
  • Any other duties (within reason) as requested by the training manager

Post-training

  • Administrate, track and manage trainee attendance records in a digital/cloud system for easy access and sharing
  • Develop and manage a digital certification system to track trainee certification, expiry etc.

Event organization

  • Manage food, bookings or any other purchase required to deliver training
  • Ensure signed-up participants are given information packs, visa information, directions, hotel recommendations etc. shortly after signing up.
  • Assist participants with issues that may arise during training visits

.
Travel:

  • No anticipated travel requirements, but occasional travel (for meetings, training etc.) may sometimes be required

Qualifications, Knowledge, Skills and Abilities:

  • Organized/structured
  • Highly motivated self-starter
  • Positive problem-solving attitude
  • Pro-active
  • Practical/resourceful
  • Good communicator - Language skills: English (Mandatory), Spanish) and/or French (Desirable)
  • IT skills (MS Office, presentation & planning tools etc.

Work Environment:

  • Office based in Crawley, 5 days per week (Monday – Friday) with a small team
  • Regular groups of visitors of differing nationalities and cultures may be on site for long periods

Experience:

  • Previous office/administrator experience required
  • Previous event coordination experience desirable but not essential

Education:

  • MS Office qualification preferred
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