Applications Analyst

2 weeks ago


England, United Kingdom Card Factory Full time

Responsibilities:
- Provide 3rd line support for key business applications.
- Ensure capacity, availability, security, and continuity for all application components.
- Document and implement functional changes to business applications.
- Coordinate user acceptance tests for new application releases.
- Identify application requirements and improvement opportunities.
- Build and implement new business solutions, including system integrations.
- Collaborate on new systems, changes, and issues.
- Assist in training users and creating training materials for key applications.
- Manage development and testing environments across all systems.

Requirements:
- Motivated individual with a positive ‘can do’ attitude.
- Excellent analytical, problem-solving, and communication skills and works well under pressure.
- Proven experience in an application support role.
- Hands-on experience with software analysis, testing, and technical documentation.
- Understanding of database technologies (MSSQL, SSIS, SSAS) including excellent working knowledge of creating, analyzing, and refactoring of SQL queries.
- Exposure to and understanding of: EPOS Systems, ERP Systems, Systems Integration and Data Transformation Platforms, Ecommerce Platforms, and Reporting Technologies.
- Experience of rota work outside of core hours to support the IT team in resolving major incidents and implementation of changes.
- A full clean driving license is essential as travel between group sites may be required.

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