Head of Marketing, UK

3 weeks ago


London, United Kingdom Hurtigruten Norway Full time

We are an iconic brand at the heart and soul of the Norwegian coast, sailing ‘The World’s Most Beautiful Voyage’ for over 130 years. Through our sailings, our guests don’t just travel Norway, they live its legendary landscapes, its culture, and cuisine.

The Head of Marketing is an integral role in the UK and EMEA team, ensuring the successful delivery of marketing campaigns, driving demand through both B2C and B2B channels. The Head of Marketing will enjoy an entrepreneurial environment, be willing to lead strategy and will be able to quickly adapt and pivot to trading demands. They will be a brand advocate, passionately and responsibly driving awareness across consumers and trade partners within the region, to exceed delivery targets.

Key Responsibilities & Accountabilities:

  • Develop and implement market-specific B2C/B2B marketing strategies aligned with the global marketing objectives, considering the local market dynamics, competition, and customer preferences.
  • Build comprehensive marketing campaigns tailored to the local market, including digital marketing, advertising, CRM, events, PR, and other promotional activities.
  • Support the VP Sales & Marketing (UK & EMEA) to ensure timely updates on campaign plans, budget allocation, strategy, and the effectiveness of marketing activity.
  • Oversee the end-to-end execution of campaigns, using global marketing toolkits and ensuring they are aligned to global brand guidelines and global marketing calendar.
  • Contribute to global marketing strategy and global campaign calendar and take active part in the build of global marketing toolkits.
  • Manage the marketing budget for the assigned market, ensuring proper and fully transparent forecasting, allocation and optimization of resources to drive maximum ROI and achieve marketing goals.
  • Safeguard and enhance the brand image and positioning in the local market, ensuring consistent messaging and brand guidelines are followed across all marketing activities.
  • Collaborate with cross-functional teams, regional marketing teams, agencies, vendors, and internal stakeholders to align marketing strategies, share best practices, and ensure seamless execution of marketing initiatives.
  • Track and analyse marketing campaign performance and KPIs to evaluate the effectiveness of marketing efforts, providing regular reports and insights to global marketing teams and local VP, making data-driven recommendations for optimization.
  • Manage and lead the marketing team, providing guidance, support, and mentorship to drive individual and team performance.
  • Stay updated with industry trends, emerging marketing technologies, and best practices to drive innovation and competitiveness in the local market.

Academic and Professional Qualifications:

  • 10+ years experience in marketing, including campaign management, product marketing, digital marketing, or branding, preferably from within travel industry.
  • Demonstrated leadership skills, such as managing a marketing team or leading marketing projects
  • Experience from and understanding of dynamics of working in a global organization and collaborating with cross-functional teams across different regions.
  • Proficiency in traditional and digital marketing techniques to effectively work with agency partners and in-house teams, optimizing marketing and campaign plans.
  • Proven strong analytical skills to assess the effectiveness of marketing campaigns, make data driven decisions and to provide insights for continuous improvement.
  • Effective project management skills, including planning, organization, and execution, are important for managing marketing campaigns, coordinating cross-functional teams, and meeting deadlines. Experience with project management tools such as Jira, Trello, etc is preferred.
  • Excellent communication skills, both written and verbal, for effective collaboration with global teams, stakeholders, and local market partners.
  • Global mindset and an understanding of cultural nuances across different markets.

Key Personal Attributes:

  • Strong leadership skills : Ability to foster effective teamwork, delegate tasks, provide clear direction, and inspire others to perform at their best.
  • Strategic thinking : Ability to analyse market trends, identify opportunities, and develop effective marketing strategies that align with the organization's goals.
  • Collaboration and teamwork: Ability to effectively collaborate with global marketing teams, cross-functional departments, agencies, and external partners is essential for success in this role.
  • Creativity: Ability to capture the attention of the target audience, by thinking outside the box, exploring new ideas, and finding unique ways to differentiate the brand and stand out in the market.
  • Adaptability and flexibility : Ability to adjust strategies, pivot quickly when needed, and embrace new marketing trends and technologies. Be open to feedback and from experiences
  • Excellent communication skills : Be able to communicate effectively with stakeholders at all levels, including senior management, marketing teams, and external vendors.
  • Customer-focused mindset : Be able to put the needs of the customer at the center of commercial strategy and ensure that projects are aligned with customer needs and preferences.

What’s in it for you?

Experts in our field: With over 130 years’ experience, we truly are experts in cruising the Norwegian Coast

Innovation: Embrace creativity and cutting-edge marketing strategies in a dynamic environment.

Diversity and Inclusion: Join a culture that celebrates diversity and respects every voice.

Career Growth: We invest in your development, offering mentorship and advancement opportunities.

Passionate Team: Collaborate with like-minded professionals dedicated to creating unforgettable experiences.

Employee Benefits: Enjoy competitive salaries, comprehensive health benefits, and travel discounts.

All applications must be in English

Play your part

Inspire the Adventure

Make tomorrow better

Hurtigruten is one of the world’s great journeys, sailing and caring for the Norwegian coast since 1893. We are proud to be a national icon for generations of Norwegians and to have a special place in the hearts of our guests from around the world.

Our Original voyages connect 34 coastal communities. It is the classic way to travel the Norwegian coast as a local and has rightly become known as ‘The World’s Most Beautiful Voyage’.

To mark our 130-year anniversary, we launched an exclusive range of Signature cruises. These premium sailings showcase our favourite places of Norway’s coast with several hours spent in each port.

Single-use plastic ban Hurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.

Hurtigruten Foundation The Foundation specialises in the conservation of endangered species, fighting against marine and plastic pollution.

#J-18808-Ljbffr

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