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Bar and restaurant manager
4 months ago
The Bar and Restaurant Manager oversees the daily operations of a bar and restaurant, ensuring excellent customer service, effective staff management, and a high-quality dining experience. This role involves managing both the front-of-house and back-of-house operations, including staff supervision, inventory control, financial management, and adherence to health and safety regulations.. . - Recruit, train, and supervise staff members.. - Schedule shifts and assign tasks to ensure optimal staff coverage.. - Conduct regular performance reviews and provide feedback and training.. - Address staff issues and conflicts promptly and professionally.. . . - Ensure high standards of customer service and address customer complaints efficiently.. - Monitor customer satisfaction through feedback and adjust operations accordingly.. - Develop strategies to enhance customer experience and loyalty.. . - Oversee daily operations to ensure smooth and efficient service.. - Manage opening and closing procedures.. - Ensure the bar and restaurant are clean, well-maintained, and compliant with health and safety regulations.. - Coordinate with kitchen staff to ensure timely and accurate order delivery.. . - Monitor and manage budgets, including labor costs, food costs, and beverage costs.. - Conduct regular financial reporting and analysis.. - Implement cost-saving measures without compromising quality.. - Manage cash handling and reconcile daily sales.. . - Order and manage inventory, including food, beverages, and supplies.. - Conduct regular inventory audits and manage stock levels.. - Negotiate with suppliers for the best prices and quality.. . - Develop and implement marketing strategies to attract and retain customers.. - Plan and execute promotional events and special offers.. - Utilise social media and other platforms to promote the bar and restaurant.. . . - Proven experience as a bar and restaurant manager or in a similar role.. - Strong leadership and management skills.. - Excellent interpersonal and communication skills.. - Financial acumen and experience with budgeting and financial reporting.. - Knowledge of food and beverage operations.. - Familiarity with health and safety regulations.. - Ability to work flexible hours, including nights, weekends, and holidays.. - Proficiency in point-of-sale (POS) systems and other restaurant management software.. . . - Fast-paced environment requiring multitasking and quick decision-making.. - Physical demands include standing for long periods, lifting heavy items, and performing repetitive tasks.. - Occasional stressful situations due to high customer volume or staff shortages.. . The Bar and Restaurant Manager plays a crucial role in ensuring the success of the establishment, requiring a blend of management expertise, customer service skills, and financial acumen. This position offers the opportunity to work in a dynamic and rewarding environment with potential for career growth.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £15 – £18 hourly
About NVH:
