Software Support
2 weeks ago
Software Support / Account Manager - Home Based with occasional office working £32k + bonus
An established leader in software solutions, our client seeks a motivated Software Support / Account Manager to expand their dynamic team. This role combines technical acumen with customer service excellence, focusing on enhancing educational outcomes through innovative software tools. The successful candidate will enjoy the flexibility of working primarily from home, with occasional office visits in Warwick.
**The Software Support / Account Manager will be instrumental in delivering first-level software support and managing client relationships to maximize product satisfaction and engagement. Customer Support:** Resolve software issues promptly, ensuring customer satisfaction and continuity of service.
**Account Management:** Maintain detailed records of customer interactions and manage accounts meticulously to foster long-term relationships.
**Demonstrations and Sales:** Conduct engaging software demonstrations, follow up on leads, and assist in navigating potential customers through the sales pipeline.
**Training and Onboarding:** Ensure new users are proficient with our products through comprehensive training sessions.
**Reporting:** Regularly update management on account status, including challenges and opportunities for growth.
**Proven track record in software support, account management, or a similar customer-facing role.
Robust understanding of software systems with a knack for mastering new technologies swiftly.
Demonstrated experience in performing software demos and achieving sales or performance targets.
Familiarity with CRM platforms and ticketing systems.
This position offers a unique opportunity to contribute to the advancement of a technology solutions company, working with a company at the forefront of their field. You also have your correct phone number and email address so we can contact you asap regarding your application.
For confidentiality purposes, please remove any reference contact phone number's and email address details from your CV Seniority level
~ Seniority level Mid-Senior level
Employment type Full-time
Job function Information Technology
Industries IT Services and IT Consulting
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Software Support
3 weeks ago
Leamington Spa, Warwickshire, United Kingdom Colossus Recruitment Full timeSoftware Support / Account Manager - Home Based with occasional office working £32k + bonus An established leader in software solutions, our client seeks a motivated Software Support / Account Manager to expand their dynamic team. This role combines technical acumen with customer service excellence, focusing on enhancing educational outcomes through...
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Software Support
3 weeks ago
Leamington Spa, Warwickshire, United Kingdom Colossus Recruitment Full timeSoftware Support / Account Manager - Home Based with occasional office working £32k + bonus An established leader in software solutions, our client seeks a motivated Software Support / Account Manager to expand their dynamic team. This role combines technical acumen with customer service excellence, focusing on enhancing educational outcomes through...
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Software Support
2 weeks ago
Leamington Spa, Warwickshire, United Kingdom Colossus Recruitment Ltd Full time3 days ago Be among the first 25 applicants This range is provided by Colossus Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Software Support / Account Manager - Home Based with occasional office working £32k + bonus An established leader in software solutions, our...
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Embedded Software Engineer
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Technical Support Engineer
3 days ago
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Control Software Engineer
4 days ago
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Deskside Support Engineer
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Software Support
3 weeks ago
Royal Leamington Spa, United Kingdom Colossus Recruitment Full timeSoftware Support / Account Manager – Home Based with occasional office working £32k + bonus An established leader in software solutions, our client seeks a motivated Software Support / Account Manager to expand their dynamic team. This role combines technical acumen with customer service excellence, focusing on enhancing educational outcomes through...
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Senior Control Software Engineer
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Project Engineer
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1st Line Support Analyst
3 days ago
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1st Line Support Analyst
3 days ago
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Senior Transmission Control Software Engineer
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Senior Transmission Control Software Engineer
2 weeks ago
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IT Technical Support Analyst
3 days ago
Leamington Spa, Warwickshire, United Kingdom Experis Full timeIT Technical Support Analyst - Leamington Spa, Warwickshire 35,000pa to 40,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday Skills Highly Desirable are any Software and Web Development experience and/or awareness particularly with Software development using PHP, HTML, Database query and management using...
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Project Engineer Edrive Software
2 weeks ago
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Systems Engineer
2 weeks ago
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IT Technical Support Analyst
3 days ago
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IT Technical Support Analyst
3 days ago
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Senior Systems Engineer
2 weeks ago
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