Temporary Estate Caretaker: Car Driver/Owner

2 weeks ago


London, United Kingdom Adecco Full time

A fantastic opportunity has emerged for an Estate Services Officer/Caretaker to join one of Adecco's most improved public sector housing clients in a full time (35 hours per week, Monday to Friday) temporary role, initially for 3 months (although with every possibility of an extension should the assignment go well).
Our client is based in North-East London and a car driver/owner is required for this role. You will have responsibility for delivering and overseeing the day to day services including building maintenance, cleaning, maintenance of communal areas and monitoring CCTV. Through regular inspections and overseeing the work of contractors, you will ensure that health and safety requirements are met.
Being customer centred, welcoming new residents to their neighbourhoods and ensuring that information is made available on a range of local services and the use of fixtures in their homes e.g., Meeting contractors on site to give access.
Offering a comprehensive set of neighbourhood's services e.g. basic maintenance, changing light bulbs, rotation of bins either directly or in conjunction with contractors in line with the needs of the neighbourhood.
Monitoring cleaning and gardening services, check cctv systems, lifts, check and test communal lightings, rotate communal bins, and litter pick. Recording your findings on the housing management system database.
Carrying out general maintenance including replacing communal light bulbs, minor repairs of communal fixtures and equipment, resetting timers, checks on dry riser inlets/outlets, reporting defects where necessary and reporting all items requiring expert attention or replacement.
Working closely with customers and colleagues in other teams and making recommendations for estate improvements.
Liaising with local authority partners and other stakeholders to ensure the better delivery of services to customers.
Ensuring contractors deliver local services to the standard agreed. Signing off invoices in line with the agreed charges/ budgets and in line with company policies and procedures.
Supporting customers during significant loss of service such as loss of water, heating, electricity, and lifts etc, including out of hours. Programme fobs and cut and issue communal keys for customers and contractors.
Taking ownership and responsibility for any service-related complaints/queries from customers ensuring that the customer experience is positive, professional and within set timescales at all times.
Please note, our client is keen to interview as soon as possible (preferably early April 2024) so applicants will ideally be immediately available or on a short notice period (1-2 weeks).
A DBS is also required, and the candidate must have a valid UK Driver's Licence and vehicle because the properties being managed are in 3 different boroughs i.e.,



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