IT Senior Application Support Engineer

2 weeks ago


United Kingdom Chooseulverston Full time

I'm looking for a Senior Application Support Engineer to join the UK's leading Aerospace & Defence organisation in Warton, Carnforth.
Incident and Request Management through our ITSM toolset Service Now
Contribute to and maintain a support knowledge base
Infrastructure monitoring and trend analysis
Supporting licence renewal, hosting and utilisation monitoring activities
Reporting on toolset data and service statistics
Experience of working in a Support environment or rolling out a new PLM toolset
An awareness of ITIL Foundations would be desirable
The Air PLM Application Support team:
As a senior Application Support Engineer, you will be responsible for troubleshooting technical issues within the PLM toolset. The PLM Support team provides specialist IT application support services to the Engineering userbase of Siemens Teamcenter Enterprise and Unified. These toolsets are configured for the Air Sector use case, so extensive training will be provided to the right individual.
The salary is £47,683 to £52,426 plus an excellent benefits package.


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