Digital Senior Account Director
4 weeks ago
Customer Account Manager
Monday - Friday - 9:00am -5:00pm
HYBRID AFTER TRAINING
As a Customer Account Manager, you are responsible for the daily management of accounts referred to us from our Clients. Working with Customers who are primarily in arrears you will help by ensuring their account is resolved by agreeing and negotiating repayments that are affordable and sustainable to the Customer.
Receive inbound calls from Customer's to discuss and resolve their account.
Make outbound calls to Customers, based on arrears owed to Utility company, to resolve the account.
Collecting payments and/or setting up payment arrangements with a high standard of customer service at all times.
Previous experience in debt negotiation/collection, customer service and conflict resolution is desirable however not essential.
Confident in dealing with customers over the telephone V including in difficult situations.
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Digital Senior Account Director
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Stratford-upon-Avon, Warwickshire, United Kingdom Brook Street UK Full timeCustomer Account Manager Monday - Friday - 9:00am -5:00pm Salary £24,412 HYBRID AFTER TRAINING MUST HAVE EXPERIENCE As a Customer Account Manager, you are responsible for the daily management of accounts referred to us from our Clients. Working with Customers who are primarily in arrears you will help by ensuring their account is resolved by agreeing and...
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Digital Senior Account Director
1 month ago
Stratford-upon-Avon, Warwickshire, United Kingdom Brook Street UK Full timeCustomer Account Manager Monday - Friday - 9:00am -5:00pm Salary £24,412 HYBRID AFTER TRAINING MUST HAVE EXPERIENCE As a Customer Account Manager, you are responsible for the daily management of accounts referred to us from our Clients. Working with Customers who are primarily in arrears you will help by ensuring their account is resolved by...
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Digital Senior Account Director
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Stratford-upon-Avon, Warwickshire, United Kingdom Brook Street UK Full timeCustomer Account Manager Monday - Friday - 9:00am -5:00pm Salary £24,412 HYBRID AFTER TRAINING MUST HAVE EXPERIENCE As a Customer Account Manager, you are responsible for the daily management of accounts referred to us from our Clients. Working with Customers who are primarily in arrears you will help by ensuring their account is resolved by agreeing and...
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