Hybrid Officer

3 weeks ago


Leatherhead Surrey, United Kingdom Mount Green Housing Association Full time

Part of the Stonewater Group, Mount Green Housing Association meets peoples housing needs across Surrey and North Sussex through the delivery of a local service to its residents. Here at Mount Green, we are now seeking an Income Officer to effectively reduce all accounts in arrears to meet monthly individual and team targets. To provide a coordinated, flexible and effective income collection service that maximises income from rents and service charges. Have experience of debt collection from individuals, including taking court action.
Identify residents requiring specialist welfare benefit and financial inclusion advice and make the relevant referrals.
Have knowledge of Housing and Welfare Reform Legislation
Excellent communication skills (verbal and written)-Aptitude for IT and in particular Word, Excel and Housing Management software
Experience of performance analysis, reporting and performance improvement.
We are a Disability Confident Employer which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues . Mount Green reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.


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