Change Business Analyst Apprentice

3 weeks ago

London, United Kingdom Investment2020 Full time

You will join as part of the Investment20/20 programme.

We are looking for a highly motivated apprentice who is interested in working in Financial Services and wishes to pursue a career as a Business Analyst within Technology and Business Change.

The role of the Business Analyst involves identifying and analysing business problems and opportunities, and then designing solutions that can help organizations achieve their goals. Business analysts work closely with various departments, including management, IT (Information Technology), finance, investments and marketing, to understand their needs and gather requirements.

In Investment Change we are doing several exciting projects (often technology led), that allow M&G staff to work more efficiently, ensure that we are competing fairly and honestly through adhering to the rules set up by the regulator and most importantly helping us give a better service to our customers.

Some examples of projects we are working on include a new Research Management System, which helps our professional investors get access to the best information to make their investment decisions. The successful applicant will be exposed to the different projects and will work closely with other teams within the business, to provide innovative solutions to business problems.

The role forms part of the overall Technology and Business Change team, in particular the Regulatory and Sustainability Portfolio Business Analysis team

A Business Analyst Apprentice will support the delivery of the new requirements needed to deliver on the relevant project / workstream objectives. They will learn about and support completion of the documentation needed for this process. The output of the workstream will feed directly into the overall design of a proposed solution and will require close co-operation with those project team members and business users.

Key accountabilities of the role:

Document and record elements of the current system and shadowing existing users, effectively knowing how the system that is going to be replaced works.
Support the write up of requirements (what users require the new system to deliver).
Help prepare for workshops, engaging the attendees and ensuring the set up (room etc.).
Support setting up user interviews attending alongside a BA (Business Analyst).
Attend and capture notes at key meetings.
Review the analysis documents produced by the BA giving your input and feedback.
Help test the new system and ensure that it works according to the specification.
Mentor older business analysts in the usage of modern tech, social media do and don’ts etc..

Key Knowledge, Skills & Experience:

Ability to build good relationships internally and externally
Confident and effective communicator (both written and verbal)
Passionate about being in a work environment that embraces and values diversity.
Attention to detail to support high-quality compilation of user documentation.
Proven and demonstrable analytical and problem-solving skills.
Ability to learn MS Office skills, particularly MS Excel and Visio.
Good organisational and prioritisation skills with a keen attention to detail.
Problem Solver

We are looking for a confident and proactive individual with a positive outlook, can-do attitude, and aspiration to want to progress.

We are looking for someone that looks at problems and situations differently – how can this be done better?

The successful applicant will have powerful desire to learn and a genuine interest in business, technology, and the financial services industry.

Applicants who succeed with us are self-motivated, capable of building and maintaining relationships and work effectively as part of a team.

The applicant would ideally have an inquisitive nature and be curious.

Qualification Required:

A minimum of five GCSEs grade A – C (9 – 4 on the new grading system), and
A Level 3 qualification achieved by one of the following: A levels, NVQ/SVQ Level 3, or a BTEC National

Future Prospects:

Upon completion of the apprenticeship, there may be opportunities for career progression within our Technology and Business Change team or other relevant departments based on performance, business needs, and available opportunities. If recruited into a permanent role, the individual will follow the career progression applicable to the specific role/department.

Training Provided:

As a Change Services Business Analyst Apprentice with M&G, you will undertake the Level 4 Business Analyst Apprenticeship. The apprenticeship will be delivered through a blend of live online learning, pre-recorded lectures, and face to face inductions and masterclasses

This is a fixed term contract for 21 months upon which the business may decide to retain, subject to the Apprentice performance, headcount, and available funding. If recruited into a permanent role, the individual will follow the career progression applicable to the specific role/department.

We may seek to close vacancies early if we receive a high level of applications. Please do apply early.

Take a look at our Apprentice short film to learn about their experiences here

Closing date for applications 18th April 2024.

  • Department: Investment and Operations , Investment support

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