Senior Service Field Engineer

3 weeks ago


Abroad, United Kingdom CureVac Corporate Services GmbH Full time

Design. CureVac Corporate Services GmbH, a wholly owned subsidiary of CureVac SE, combines the central functions of the CureVac business group. CureVac is a global biopharmaceutical company in the field of mRNA technology, with more than 20 years of expertise in researching, developing and optimizing the versatile biological molecule for medical purposes. End User Services Engineer (f/m/d)
Lead the process to understand, plan, and implement solutions for end user devices and services
Work as part of a team focused on defining and implementing technical requirements and solutions to address CureVac goals and objectives by enabling end users to work with digital products and services
Provide technical assistance and troubleshooting for end user devices, applications, and network connectivity
Develop practices and processes to efficiently install, configure, and maintain hardware, software, and peripherals for end users
Seek balance between user experience, governance, and operational efficiency to deliver high quality solutions for the company
Collaborate with senior engineers and vendors to find solutions for complex issues
University degree in computer science, information systems or related field or an equivalent qualification
Excellent communication skills, hands-on experience in customer service, and problem-solving attitude
Deep knowledge of end user services, desktop support or IT helpdesk
Expertise in Windows, Office 365, Active Directory, and Intune
Certifications such as CompTIA A+, Network+, or Microsoft 365 Certified are preferred
Fluency in English, intermediate German skills
With much passion and sense of responsibility, we work together on the medical revolution. Design your future with us – become part of the RNA people
CureVac Corporate Services GmbH



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