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Fraud Advisor
4 months ago
Fraud Advisor
6 month Contract
Glasgow - Hybrid working
The Fraud Advisor will have the responsibility of monitoring and identifying emerging fraud trends/patterns, playing a crucial role in shaping and improving the processes to combat such fraudulent activities.
A strong background in FCA, expertise in CIFAS, and experience with Experian Hunter are required.
Ideal industry experience needed - Financial Services (Banking Fraud) or Telco.
Scope of the Role:
Will be part of a team of 10, you will need a strong attention to detail and the ability objection handle to Company standards. A fraud background is desirable but not essential.
Your objectives will be synchronized with the business's commercial objectives, ensuring that your decision-making safeguards the Company against financial risk with a positive customer experience.
- Maintaining fraud levels within targets related to company plan.
- Investigating claims of fraud, ensuring risks are mitigated and victims are protected.
- Recognise, prioritise and respond to alerts generated by the Fraud Management System or other fraud reporting mechanisms.
- Provide a high standard of support to fraud victims and stakeholders.
- Proactively strive to improve fraud detection capabilities.
- Update our fraud avoidance systems in a timely manner.
- Minimise the negative impact of fraud detection on legitimate customers
Experience:
- Experience interpreting credit file information
- Good understanding of telecoms fraud
- Experienced in using reporting tools e.g. (Business Objects, Excel, Access)
- Experience using CIFAS, Experian tools
To find out more about the role please send through your CV to jagadeshwar.sandhi@projectpeople.com
Project People is acting as an Employment Business in relation to this vacancy.
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