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Maintenance Technician

4 months ago

Winchester Hampshire, United Kingdom Churchill Retirement Living Full time
  • Job title: Customer Service Technician
  • Location: Covering our developments based in Winchester & South West
  • Hours: 37 per week, Monday to Friday
  • Package: Competitive salary, Company Van and excellent benefits

THIS IS A FIXED TERM 12 MONTH CONTRACT

About the role
We are looking for a skilled and diligent Customer Service Technician who enjoys working independently, is customer focused and content to travel within the Winchester region.
The Maintenance Technician provides professional and courteous maintenance services to customers (our homeowners) requiring repairs and alterations within their newly purchased Retirement Apartment.
Work on these snagging issues should be completed to a high standard of workmanship and is a complimentary service provided to the customer from their move in date and for the first two years of occupation.
You will take great care and pride in your work, keeping disruption to a minimum for our homeowners and tidying up after yourself when carrying out duties and repairs.
As the Maintenance Technician, you will be provided with a handheld tablet / mobile phone to assist with your diary, daily tasks and scheduled works. The Maintenance Technician role is part of a wider team, which includes our Group Customer Service Administrators who are office based and will support with work schedules and queries. Occasional visits to our Head Office in Ringwood, Hampshire, will be required.
Due to the travel requirements of the role, a Company Van is provided and the occasional overnight stay may be required.
Hours of work are Monday to Thursday, 9.00am to 5.30pm and Fridays 9.00am - 5.00pm.
About you
Our new Customer Service Technician will demonstrate practical knowledge and experience of a trade or trades, ideally in carpentry, plumbing and decorating and will ideally hold a basic electrical qualification. Previous experience in housebuilding / construction would be advantageous. If you hold a technical qualification in building, such as City & Guilds, this is preferable.
This is a customer facing role and therefore excellent people skills are essential. You will be able to demonstrate a courteous and professional manner, able to communicate with sensitivity, tact and diplomacy.
To carry out the essential duties of the post, you must have a valid UK Driving Licence.
How you'll be rewarded
  • Competitive salary
  • Company van
  • Annual holiday entitlement of 24 days + Bank Holidays
  • Day off on your birthday
  • Group Personal Pension Plan
  • Life Assurance
  • Health Screening
  • John Lewis vouchers - £200 to all expectant parents
  • Ongoing investment into your personal development
  • Training Courses and Professional Memberships paid
  • Colleague well-being initiatives and ambassadors
  • Peer recognition programme
  • Colleague, Client, Land and Property Management referral incentives
  • Access to Employee Assistance programme
  • Charitable match-funding programme for Colleagues wishing to raise money for their chosen charities
About us
We are Churchill Retirement Living, the fastest growing company in the UK retirement house building sector, and we have exciting opportunities available across the UK.
We're a family-owned business and we're going places. We're proud of what we do, and the people we work with. We have ambitious growth plans for the future, now employing over 700 people and growing all the time.
We pride ourselves on building beautiful, quality, purpose-built one and two bedroom apartments in desirable locations across the UK for those looking for an independent lifestyle in later life. Developments are designed to take away all the hassle and fears that can be experienced by older people and provide security, peace of mind and independence.
We've won a host of awards; most recently we were ranked in the Sunday Times Top 10 'Best Places to Work' and we were the first ever retirement living specialist to be crowned overall 'Housebuilder of the Year' by the WhatHouse? Awards.
We are looking for the very best people to join our business so if you want to be part of our success story apply today.
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