M Group Services Limited T/A Avonline Network Services Limited | Team Manager
1 week ago
Reporting into the Regional Delivery Manager. The ideal candidate will have experience of the Installation of Broadband/Telecoms services into both Domestic & Business premises. This includes blown Fibre (FTTP) and Copper Cable TV networks (HFC).
This position requires a high degree of self-motivation, organisation and supervision skills.
A proven background in the Telecoms market is essential.
ResponsibilitiesYou will be responsible for themanagementof the Pre-Enablement team across South West (Devon) withensuring performance and productivity of engineers carrying out day to dayworks. Working closely with the clients to deliver compliance that meet their requirements.Applicants must have planning, logistics, man management and productivity controls and youmust have a good awareness of Health & Safety and Quality Assurance Procedures.
KEY RESPONSIBILITIES:
Daily Supervision of staff.
Monitor the delivery and performance of work orders in line with contract SLAs and VM quality standards.
Ensure productivity is maintained to a high level.
Attend regular meetings with clients representatives.
Onsite supervision/Coaching
Deal with day to day issues and problem solving on all activities.
Liaise with the local authorities when necessary (ensure appropriate notices etc.)
Ensure the whereabouts of staff, tracking them with progress reports
Comply with Health & Safety and environmental policies
Responsible to ensure van audits, onsite audits and carried out.
Deal with tool box talks.
PERSONSPECIFICATION
Effective Leadership and communication skills.
Self-motivated, able to motivate others effectively
Good Managerial skills
Results orientated
Awareness of Customer Satisfaction.
Full UK Driving Licence Essential.
JOB KNOWLEDGE/SKILLS REQUIRED
- Strong skills in client management, planning, logistics, resource management and commercial controls.
- Minimum three years experience working within the telecommunications industry preferably with Virgin Medias network experience, to include cabling and Civilactivities
- Good working Knowledge of work management systems and windows packages-(XP/Excel/Word)
- Financial awareness
- Good awareness of Health & Safety and Quality Assurance Procedures, New Roads and Street Works Act 1991, Construction Design Management Regulations and Section 74 Regulations.
JBRP1_UKTJ
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