Field Service Engineer

4 weeks ago

United Kingdom Rapiscan Systems GmbH Full time

Overview

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

The individual will be responsible for the installation, repair and maintenance support of the full range of Rapiscan’s product’s in the UK & EMEA. The Lead Engineer also manages the day to day service delivery of a small regional team of 5 to 10 Field Service Engineers.


Responsibilities

  • Installation and service support of Rapiscan’s Checkpoint, RTT, CT and Trace systems at customer’s premises, primarily in the Southern area of England, but may include other locations throughout the UK/Ireland and overseas.
  • Routine preventative and breakdown maintenance of the Company’s equipment at customer premises in the UK/Ireland and EMEA.
  • Provide out of hours standby cover as part of established teams.
  • Carry out basic Operator and Technical training when required at customer premises.
  • Carry out site surveys and advise customer on technical matters prior to installations.
  • Learn the basics of ADS products so assistance can be given to other teams.
  • Provide feedback to Engineering, Product Line Management and QA as part of our continuous improvement programme.
  • Any other departmental ad-hoc duties when required.
  • In Addition to the routine roles and responsibilities of the Field Service Engineer, the Lead FSE will be allowed time and resources to complete the following additional tasks.
  • Lead a regionalised team of 5 to 10 Field Service Engineers in day to day service activities
  • Ensure regular communication of service department information and documentation is fed down to the regional team through regular telephone conferences and face to face individual or team meetings.
  • Perform annual performance reviews for each team
  • Act as Regional Team liaison with upper management highlighting achievements and areas of concern

Qualifications

  • Working towards an overall technical / team leadership role – training and mentoring will be
  • Excellent communication, organisational and administration discipline
  • Previous experience working in a customer facing environment would be Electronics and Computer experience essential, along with working knowledge of Microsoft office related programs.
  • Electronics and computer Must have qualifications in subjects relevant to the role.
  • Extensive experience working with a field-based customer support team servicing high tech security equipment and systems

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.

#J-18808-Ljbffr

  • Field Service Engineer

    4 weeks ago

    United Kingdom The Engineer Full time

    Job Title: Field Service Engineer Location: Hertford Salary: From £35k+ DOE Job Type: Permanent. Full-time About Us: Fumair are a leading family-run UK SME specialising in the manufacture and maintenance of fume cupboards and local exhaust ventilation (LEV) systems. We are seeking a highly motivated, skilled and professional person to join our...

  • Field Service Engineer

    5 days ago

    United Kingdom Service Care Solutions Full time

    Field Service Engineer (Controls & Instrumentation) – Remote (UK Wide & Overseas Travel) – to £55k + Expenses + Benefits About The Company We are currently working with a leading supplier of Turbine Solutions to industrial markets worldwide. An established business they provide a comprehensive range of products and services to the industrial gas...

  • Field Service Engineering

    2 weeks ago

    United Kingdom Vector Recruitment Solutions Ltd Full time

    Field Service Engineers - Electromechanical experience Join to apply for the Field Service Engineers - Electromechanical experience role at Vector Recruitment Solutions Ltd Field Service Engineers - Electromechanical experience Join to apply for the Field Service Engineers - Electromechanical experience role at Vector Recruitment Solutions Ltd ...

  • Field Service Engineer

    2 weeks ago

    United Kingdom E3 Recruitment Full time

    An exciting opportunity has become available; with a market leading, globally recognised Chemical Manufacturing company for the role of a Field Service Engineer. The successful candidate will a fundamental player, with the Laundry Division across the United Kingdom; becoming part of a developing workforce alongside leaders in the manufacturing of Chemicals,...

  • Electrical Field Engineer

    5 days ago

    United Kingdom Service Care Solutions Full time

    Field Service Engineer (Controls & Instrumentation) – Remote (UK Wide & Overseas Travel) – to £55k + Expenses + Benefits We are currently working with a leading supplier of Turbine Solutions to industrial markets worldwide. An established business they provide a comprehensive range of products and services to the industrial gas turbine and steam...

  • Field Service Engineer

    1 day ago

    United Kingdom Recruit4staff Ltd Full time

    5 days ago Be among the first 25 applicants This range is provided by Recruit4staff. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Recruit4staff is proud to be representing their client, a leading Manufacturing / Engineering company in their search for several 3X Field Service...

  • Field Service Engineer

    2 days ago

    United Kingdom Samuel Frank Full time

    Field Service Engineer - Yorkshire Permanent - GBP50-60k + overtime + 25 days holiday Samuel Frank is recruiting for an OEM based in North Yorkshire as they re looking for a Field Service Engineer to join their service team on a staff basis. Good knowledge of PLCs is expected; the successful Field Service Engineer will have likely worked for an...

  • Field Service Engineer

    1 week ago

    United Kingdom First Call Contract Services Full time

    Job Description Field Service Engineer Permanent Employment Opportunity Urgently Required Do you currently work in a technical, engineering or service environment? Are you looking to move into a Field Service Technician position? First Call Talent Solutions are currently looking to recruit a Field Service Engineer for our clients nationally recognised...

  • Field Services Engineer

    1 month ago

    United Kingdom IC Resources Full time

    A leader in sensing solutions is seeking a Field Service Engineer to join their team based in Basingstoke. As a Field Service Engineer, you will have a number of key responsibilities that include: Technical customer support Project planning, integration, and configuration Generation of documentation for customer configuration Fiber-optic installation ...

  • Field Services Engineer

    1 month ago

    United Kingdom IC Resources Full time

    A leader in sensing solutions is seeking a Field Service Engineer to join their team based in Basingstoke. As a Field Service Engineer, you will have a number of key responsibilities that include: Technical customer support Project planning, integration, and configuration Generation of documentation for customer configuration Fiber-optic installation ...

  • Field Service Engineer

    1 week ago

    United Kingdom Talent Finder Jobs Full time

    Field Service Engineer | Bristol, BS31 1PF | Full Time Mon – Fri, 8am Start | £25 to £30k per annum (based on experience) Would you like to join a family run, Bristol based company that Maintains, Repairs and Inspects Wood and Metal cutting equipment for a wide range of UK based clients? Our client is currently seeking an experienced/semi experienced...

  • Field Service Engineer

    4 days ago

    United Kingdom in Newbury Full time

    Are you a technically gifted engineer or mechanic looking to further your skillset and career? Dawsongroup material handling is part of the UKs largest Asset Rental company and leading provider of material handling equipment.Due to continued growth, we are seeking a skilled and motivated Field Service Engineer to join our progressive team in the West...

  • Night Field Service Engineer

    2 days ago

    United Kingdom Professional Technical Limited Full time

    Join to apply for the Field Service Engineer role at Professional Technical Limited Join to apply for the Field Service Engineer role at Professional Technical Limited Sign in to save Field Service Engineer at Professional Technical Limited . Is it time to start thinking of a change in career and do you have a passion to move into the world...

  • Night Field Service Engineer

    2 days ago

    United Kingdom Samuel Frank Full time

    Field Service Engineer - Yorkshire Permanent - GBP50-60k + overtime + 25 days holiday Samuel Frank is recruiting for an OEM based in North Yorkshire as they re looking for a Field Service Engineer to join their service team on a staff basis. Good knowledge of PLCs is expected; the successful Field Service Engineer will have likely worked for an...

  • Night Field Service Engineer

    2 weeks ago

    United Kingdom E3recruitment Full time

    Field Service Engineer, basic salary circa £35K OTE £40K permanent position, Van, Mobile phone, laptop, Annual bonus. Field based role to cover Scotland (Dundee) A leading HGV Axillary company require a Filed Service Engineer to join their team. This would suit individuals that have worked as a heavy Plant fitter, HGV Technician, PSV technician/Bus...

  • Field Services Engineer

    2 days ago

    United Kingdom Oyster Recruitment Limited Full time

    3 days ago Be among the first 25 applicants Direct message the job poster from Oyster Recruitment Limited Director at Oyster Recruitment Limited - Helping HR & TA in HVAC & Refrigeration find Service Engineers in the locations you need to meet client SLAs… Are looking for an exciting opportunity to enhance your career with a reputable company that...

  • Field Service Engineer

    2 days ago

    United Kingdom Rise Technical Recruitment Limited Full time

    Field Service Engineer GBP30,000 - GBP35,000 + Training + Overtime + Home Based + Local Patch + Company Vehicle + Excellent Company Benefits Home Based (Commutable from: Glasgow, Kilmarnock, Dunfermline, East Kilbride, Wishaw, Paisley, Edinburgh, Falkirk, Livingston, Clydebank, Carluke) Are you an engineer with mechanical / electrical experience,...

  • Field Service Engineer

    1 day ago

    United Kingdom Premier Technical Recruitment Ltd Full time

    Field Service Engineer (Home based) Leeds / Yorkshire region (ideally York, Leeds or Selby based) cGBP31,500 basic + vehicle + extensive overtime (OTE 1st year GBP43k+) Our client has been established for almost half a century and are recognised as the UK's market leader in the design, manufacture and service of standard and bespoke recycling and...

  • Field Service Engineer

    3 weeks ago

    United Kingdom Philips Iberica SAU Full time

    Job Title Field Service Engineer Job Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more....

  • Field Services Engineer

    3 weeks ago

    United Kingdom Philips Iberica SAU Full time

    Field Service Engineer South East Job Description That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs. The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners. This position will be field based...