Desktop Support Engineer
3 weeks ago
Job Description
Job Title: Desktop Engineer
Location: Swindon - Onsite
IR35: Inside
Rate: £140-£150 per day
Contract Length: 2 Month
Start Date: ASAP
About the Company
Join a dynamic vehicle leasing and fleet management company known for its commitment to providing top-notch customer service. Catering to a diverse range of clients, from small and medium-sized enterprises to large multinational corporations, this company takes pride in its innovative approach to fleet management solutions.
The Role
As a Desktop Engineer, you'll play a pivotal role in ensuring the seamless deployment and support of laptop infrastructure. Your responsibilities will involve managing laptop builds, stock, and ensuring efficient deployment of users. This role requires a strong grasp of IT and Windows systems, coupled with excellent communication skills to deliver clear and concise instructions to users. Your professionalism, punctuality, and adeptness in customer interactions will be vital in maintaining high service standards.
Key Responsibilities:
- Laptop Infrastructure Management: Oversee laptop builds, stock management, and deployment processes.
- User Support: Provide hands-on support for IT issues and efficiently deploy users, maintaining a high level of service delivery.
- Communication Skills: Articulate and convey technical instructions clearly and professionally to users.
- Customer Interaction: Engage confidently and effectively with customers, exhibiting strong interpersonal skills.
Desired Skills and Experience:
- Proficiency in laptop build processes, stock management, and user deployment.
- Strong knowledge of IT systems, particularly Windows, and adeptness in technical support.
- Excellent communication skills with the ability to deliver clear instructions to diverse audiences.
- Professionalism, punctuality, and a customer-centric approach to interactions.
- Comfortable and skilled in human interaction with customers and team members alike.
How to Apply:
If you're excited about this opportunity and possess the required skills, please apply with your latest CV to be considered for this role.
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