Senior Business Operations Lead
2 weeks ago
Job Type : Temporary. Minimum of 9 months Maternity Cover – starting in Aug 2024, with potential to extend if the maternity leave is extended
Location: Main office is North London / Role is remote working
With your focus being on client management/communications (post sale), safety and risk management, as well as improving and maintaining excellent standards of quality and customer experience, you will manage multiple itineraries and departures within a designated geographical region depending on your experience (this could involve overseas and/or UK challenges). We are looking for someone with the relevant group/charity tour operation and adventure travel experience who has a sound knowledge of principles of safety and risk management
Good broad adventure travel knowledge is essential
Specifically, excellent attention to detail, a good level of spoken and written English and a focus on organisation and following processes is key
You should be able to competently project manage many tasks, with a high level of care to everything at the same time
Experience of leading adventure travel groups, working in remote destinations and/or work in the charity sector is desirable but not a pre-requisite
Excellent use of Word, Excel, Outlook and databases is essential
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