(Architectural Sector )Managing Director

2 weeks ago

London, United Kingdom Arlington Recruitment Ltd Full time
Job Description

The Managing Director is the most senior and leading role in the Production Team and has overall accountability for the strategic vision, commercial success (profitability) and results of the entire team, incorporating Commercial Performance, Strategy, Positioning, Team Leadership, Entrepreneurial Innovation and Client Success.

Working with the CEO, the MD is a leading voice in shaping the present and future strategy & creating & maintaining a “profit first” mindset & accountability within the team.

To be successful in the role, the MD must have a positive, transparent relationship with the CEO built on a foundation of trust and mutual respect.

The Managing Director acts as the highest point of escalation for matters within the London + New York studios and is the representative of those studios to the broader company. The role requires aspects from many different skill sets including leadership, commercial acumen and accountability, recruitment, team management & operational ‘studio building’ skills.

While outbound business development per se is not a requirement (due to being fulfilled by others), the responsibilities for generating revenue that the MD holds require him to work closely with the BD team to help facilitate sales via efficient processes, timings, quality and business mindedness within the client-facing team. As well as generating sales via the PMs and CDs within the team.

The role has many points of communication and focuses on balancing business goals and client expectations against the realities of daily production in the studio. Working with and through the function leaders, the Managing Director should effectively drive, inspire, shape and elevate the day-to-day activities of all departments under his mandate.

The role is dynamic, fast-paced and often pressured. Resilience, maturity and adaptability are essential components to succeed in this role.

To be effective in this role, you must have excellent leadership ability, be diplomatic, extremely organised and possess strong attention to detail. You will also possess the ability to respond quickly to enquiries from your team and clients, analyse problems and strategize appropriately.

Ultimately, a successful Managing Director will take ownership of the leadership, vision, profitability and commercial success of the NORTH Team and accountability and ownership of every function in that location.

Characteristics & Skills Required:
  1. High level commercial acumen and “ownership” mentality.
  2. Self-Starter with an Entrepreneurial Spirit.
  3. Innate Humility - The ability to see the team’s success as their own success.
  4. Ability to execute and implement change.
  5. Critical Thinking – strategic and highly analytical.
  6. Leadership – easily move others to action by planning, motivating, organising and controlling work being done.
  7. Goal Oriented – naturally motivated to reach goals.
  8. A proactive, solutions focused attitude.
  9. A solid understanding of the life cycle of a project from end to end.
  10. The ability to see the bigger picture and manage the expectations of multiple stakeholders for a mutually positive project outcome.
  11. The ability to handle conflict and have difficult conversations.
  12. Ability to juggle conflicting deadlines and to negotiate deadlines if the need arises.
  13. Highly organised with attention to detail.
  14. Outstanding communication skills to a wide audience and the ability to adapt the message accordingly.
  15. Maturity – provide a good balance of risk taking and judgement.
  16. Professionalism – unquestionable integrity, credibility, and character.
  17. Thought leader - bringing ideas into the organisation from outside.
  18. Passion – for the company’s mission & the ability to inspire others.
  19. 8+ years’ experience in Architectural Visualisation or a similar industry with a minimum of 4 years’ experience in client management and creative strategy.
  20. A BA degree or equivalent in Marketing/ Communications/ Construction/ Architecture/ Architectural Visualisation desired but not necessary.
Main Duties:
  1. Ensure current and ongoing commercial success of the team, via a combination of short term planning and execution as well as long term strategic and structural improvement of the business’ performance.
  2. Analyse client segments, regional and sector based opportunities & risks to position to be a winner in within the global competitive landscape.
  3. Working with the Commercial Director, the MD is tasked with maintaining appropriate metrics and strategies & robust profit management processes to attain this goal.
  4. Act as the highest point of escalation for any studio related matters including client-related issues, internal production and people management.
  5. Responsible for supporting and managing the leaders in each function area to drive results in quality, creativity, production, client service and culture.
  6. Manage client satisfaction.
  7. Identify ways to improve the creative and commercial operations in the studio whilst ensuring that it translates to the other studios and the client experience across all states.
  8. Anticipate issues before they arise and communicate proactively with the client or the team to update them.
  9. Responsible for scheduling staff reviews for your direct reports.
  10. Creating professional development plans for direct reports.
  11. Strengthening and expanding relationships with key clients and stakeholders.
  12. Working cross-functionally with internal departments on the end-to-end implementation of projects for exceptional product delivery to clients.
  13. Drive internal initiatives to improve process, policies and outcomes in all areas.
  14. Implement new policies and procedures and ensure teams and training are using them effectively.
  15. Assist with company and strategic initiatives.
  16. Establish and manage training, salary and studio budgets and ensure to keep in line with business goals and requirements.
  17. Maintain an ongoing recruitment pipeline to ensure Binyan has access to the best talent.
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