IT Hardware field Engineer

3 weeks ago


Oxford Oxfordshire, United Kingdom Capita Full time

IT Hardware Field Service Engineer. page is loaded IT Hardware Field Service Engineer.
Apply remote type Field Based locations Oxford Bicester time type Full time posted on Posted 3 Days Ago job requisition id 10098073 Here at Capita we are on the lookout for a Field Service Engineer to supports and resolve End User hardware issues within their designated region, you will travel from customer to customer providing deskside support, or remote worker location.
This is an expanding, challenging and demanding role, providing a front-line interface between our high-profile customers and Capita ITS. Working to tight Service Level Agreements (SLAs) to ensure Capita achieve its contractual obligations and to meet the business units Key Performance Indicators (KPIs) detailed below.
PLEASE NOTE THAT THIS ROLE IS BASED FROM HOME BUT WILL BE TRAVELLING TO CLIENT SITES ACROSS A LARGE REGION INCLUDING BUT NOT LIMITED TO,
YOU WILL BE REQUIRED TO HAVE A FULL DRIVING LICENCE - A COMPANY CAR WILL BE SUPPLIED THAT CAN ALSO BE FOR PERSONAL USE. IT Hardware Field Service Engineer. Full responsibility to resolve hardware faults in line with the contracted services, on a variety of End User technologies listed below:
and working knowledge of Windows environment.
Laptop – (Dell, HP, Chromebook), Component replacement hardware break fix and working knowledge of Windows environment.
Server/SAN – (Dell) Component replacement hardware break fix and knowledge of Windows server environment
Tablet/Apple TV’s – (Apple OS, Android and Chrome devices) configurations and diagnostic or fault-finding skills
Apple Mac - Install and configure MAC server and rebuild client knowledge
MS Windows (Windows 10 and other in-service life versions)
Image build’s & configuration (Knowledge of Altiris and compliance)
Interactive Whiteboard/Panel – (Promethean, Clevertouch) – Fault finding knowledge, firmware updates, splitter configurations.
Network cable patching & cable installation.
Training of non-technical customers on equipment and software.
Dealing with Capita complaints and consistently resolving issues in a manner consistent with exemplar customer service.
Working knowledge of MS Windows OS & MS Office Suite
Previous experience of installation and configuration of end-user devices
Previous experience of diagnosing and repairing end-user IT hardware
Experience of providing deskside support
Ability to follow remote advanced technical instruction
About Capita Technology and Software Solutions
Capita Technology and Software Solutions (TSS) is a 5000 people strong global shared service, responsible for delivering innovation and digital transformation for Capita’s colleagues, businesses, and clients. 
We design, build, and run the right technical competencies and partnerships to enable Capita to deliver seamless public and customer services – from working collaboratively with Capita’s businesses to shape the right technology and software solutions to take to market, to ensuring colleagues have access to resilient, predictable IT services and support, which enables them to work effectively and securely.
A competitive basic salary PLUS company car & fuel card (for business miles only).
23 days’ holiday (rising to 27) with the opportunity to buy extra leave
company matched pension, life assurance, fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology
the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
Full time Contract Type:
Permanent Capita is a consulting, transformation and digital services business. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. Capita Experience, Capita Public Service and Capita Portfolio.
#


  • IT Field Engineer

    4 weeks ago


    Oxford, Oxfordshire, United Kingdom City IT Full time

    About CEF: At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant...


  • Oxford, Oxfordshire, United Kingdom Capita Full time

    Here at Capita we are on the lookout for a Field Service Engineer to supports and resolve End User hardware issues within their designated region, you will travel from customer to customer providing deskside support, or remote worker location. This is an expanding, challenging and demanding role, providing a front-line interface between our high-profile...


  • Oxford, Oxfordshire, United Kingdom Capita plc Full time

    Here at Capita we are on the lookout for a Field Service Engineer to supports and resolve End User hardware issues within their designated region, you will travel from customer to customer providing deskside support, or remote worker location. This is an expanding, challenging and demanding role, providing a front-line interface between our high-profile...


  • Oxford, Oxfordshire, United Kingdom Capita Full time

    Here at Capita we are on the lookout for a Field Service Engineer to supports and resolve End User hardware issues within their designated region, you will travel from customer to customer providing deskside support, or remote worker location. This is an expanding, challenging and demanding role, providing a front-line interface between our high-profile...

  • IT Service Desk Field

    4 weeks ago


    Oxford, Oxfordshire, United Kingdom City IT Full time

    About CEF: At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant...

  • Hardware Engineer

    4 weeks ago


    Oxford, Oxfordshire, United Kingdom Platform Recruitment Full time

    Hardware Engineer - £ 28 – 70k DOE– Oxford –Hybrid My client is a rapidly expanding company in their niche providing aerospace technology for a specialised market. Due to recent UK expansion, they are looking for new engineers. Main duties: Involved in product life cycle, designing and validating productsDirecting and detailing circuit design and...

  • Hardware Engineer

    3 weeks ago


    Oxford, United Kingdom Platform Recruitment Full time

    Hardware Engineer - £ 28 – 70k DOE– Oxford –HybridMy client is a rapidly expanding company in their niche providing aerospace technology for a specialised market. Due to recent UK expansion, they are looking for new engineers.Main duties:+ Involved in product life cycle, designing and validating products+ Directing and detailing circuit design and PCB...

  • Hardware Engineer

    3 weeks ago


    Oxford, United Kingdom Platform Recruitment Full time

    Hardware Engineer - £ 28 – 70k DOE– Oxford –HybridMy client is a rapidly expanding company in their niche providing aerospace technology for a specialised market. Due to recent UK expansion, they are looking for new engineers.Main duties:+ Involved in product life cycle, designing and validating products+ Directing and detailing circuit design and PCB...

  • Software Engineer

    20 hours ago


    Oxford, Oxfordshire, United Kingdom Spectrum IT Recruitment Full time

    Software Engineer C, C++, C#£55,000 Excellent opportunity for an experienced Software Engineer to join an excellent clients team who are based on the outskirts of Oxford. The successful candidate will be expected to develop complex engineering solutions to meet customers requirements. This role covers everything from reviewing customer expectations to...

  • Application Engineer

    4 weeks ago


    Oxford, Oxfordshire, United Kingdom Spectrum IT Recruitment Full time

    Application Engineer C, C++, C#£40,000 Excellent opportunity for an Application Engineer to join an excellent clients team who are based on the outskirts of Oxford. The successful candidate will be expected to develop complex engineering solutions to meet customers requirements. This role covers everything from reviewing customer expectations to developing...


  • Oxford, Oxfordshire, United Kingdom Oxa Full time

    Oxa is enabling the transition to self-driving vehicles through an initial focus on the most commercially advanced sector; We are home to some of the world’s leading experts on autonomous vehicles, creating solutions such as Oxa Driver, equipping vehicles with full self-driving functionality; Oxa MetaDriver, using Generative AI to accelerate and assure...


  • Oxford, Oxfordshire, United Kingdom IC Resources Full time

    2/3 days per week onsite. Interested in being part of a start-up developing advanced AI acceleration technology? Our client is developing a new AI acceleration application utilising 3D optical computing. Harnessing the power of light for unprecedented speed and scalability while conserving energy As an FPGA Engineer, where you'll play a pivotal role in...


  • Oxford, Oxfordshire, United Kingdom Spectrum IT Recruitment Full time

    Software Engineer C, C++, C# £Excellent opportunity for an experienced Software Engineer to join an excellent clients team who are based on the outskirts of Oxford. This role covers everything from reviewing customer expectations to developing both the software and hardware solutions. Our client work on a hybrid basis so you would be expecting to work from...


  • Oxford, Oxfordshire, United Kingdom Spectrum IT Recruitment Full time

    Senior Software Engineer Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. £60,000 Excellent opportunity for an experienced Software Engineer to join an excellent clients team who are based on the outskirts of Oxford. The successful candidate will be expected to develop complex engineering...

  • Electrical Engineer

    7 days ago


    Oxford, Oxfordshire, United Kingdom EVONA Full time

    Electrical Engineer Our Space client in the Oxford area is looking for an Electrical Engineer to help contribute across the Design of their Spaceflight Hardware & Systems. Job Responsibilities PCB and circuit design Development of electrical hardware and systems Circuit card manufacturing and assemblies Hardware testing and qualification Implement...


  • Oxford, Oxfordshire, United Kingdom Job Heron Full time

    A highly motivated Field Service Engineer is needed to join the team at one of the UK's leading industrial cleaning machine distributors based in Oxford on a full-time basis. As a full-time permanent field service engineer, your role will be to service and repair industrial cleaning machinery whilst maintaining excellent customer service. The successful...


  • Oxford, Oxfordshire, United Kingdom Job Heron Full time

    A highly motivated Field Service Engineer is needed to join the team at one of the UK's leading industrial cleaning machine distributors based in Oxford on a full-time basis. As a full-time permanent field service engineer, your role will be to service and repair industrial cleaning machinery whilst maintaining excellent customer service. The successful...


  • Oxford, Oxfordshire, United Kingdom Job Heron Full time

    A highly motivated Field Service Engineer is needed to join the team at one of the UK's leading industrial cleaning machine distributors based in Oxford on a full-time basis. As a full-time permanent field service engineer, your role will be to service and repair industrial cleaning machinery whilst maintaining excellent customer service. The successful...


  • Oxford, Oxfordshire, United Kingdom Platform Recruitment Full time

    Senior Systems Engineer - £ 40 - 65k – Oxford – Hybrid 2/3 days in office My client is a rapidly growing company in their niche researching and manufacturing groundbreaking products for market launch. Manage technical priorities, deadlines, and documentation for product assembly and testing. Bachelors in relevant field and 3+ years of applied...


  • Oxford, Oxfordshire, United Kingdom CPJ Recruitment Full time

    Are you a multi-skilled field service engineer looking to join a world-wide market leader? * Excellent career prospects | collaborative company culture Field Service Engineer - Capital Equipment / industrial cleaning machines The Company hiring a Field Service Engineer Our client are an international market leading manufacturer of commercial cleaning...