Administrator network
4 weeks ago
We are on the lookout for a Warranty Administrator to join the Aftersales Team at Snows Toyota, based in Bournemouth .
The Warranty Administrator is a member of the Aftersales Team and will report to the Aftersales Manager. The Warranty Administrator will ensure the accurate and timely processing of Warranty claims.
Ensure correct submission of warranty claims are made to manufacturer in a timely manner.
Document all warranty, goodwill and recall work as per manufacturer’s requirements and Retailer policy.
Provide advice on warranty claims to the Franchise team to ensure total customer satisfaction
Ensure all clerical functions within the warranty department are carried out in accordance with Snows policy.
Maintain records of warranty submissions, credits, and customer contributions towards goodwill claims.
Assist with other administration duties when necessary.
Attention to detail and maintains good, accurate quality of work.
Able to react positively to organisational and market changes.
Full, clean driving licence.
Highly competitive salary.
~ Full training and support to help you immerse yourself in the role and Snows values.
~30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary.
~ Birthday day off
~ Discounted MOTs, Service & Parts.
~ Recommend a Friend Bonus/ Introducing a Customer Bonus.
~ Life Assurance Benefit.
~ Snows Contributory Pension Scheme.
~ BEN – Employee Assistance Programme.
~ Excellent development opportunities to learn and grow with Snows.
Monday to Friday 08:00 - 17:30 (with 1 hour for lunch)
Saturday (rota 1 in 4) 8.
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