111 Call Handler

3 weeks ago

Wakefield West Yorkshire, United Kingdom Gi Group Full time €14

Hourly Rate: Pre 12 week - Weekdays £11.44, Evenings and Saturdays £14.07, Sundays,and Bank Holidays £17.Post 12 week - Weekdays £11.62, Evenings and Saturdays £15.72, Sundays and Bank Holidays £19.Hours: 24 hours or 30 hours per week - mixed rota pattern covering 24/7, please be aware 70% of the rostered hours will be out of hours (after 8pm and weekends).
Length of the contract: Temporary to Permanent (12-week probation via agency)
GI Group are seeking to appoint several 111 Call Handlers to our client based in Wakefield. This is an exciting opportunity to join one of Yorkshires most successful Integrated Urgent Care Providers and become a part of a highly skilled and dynamic team with lots of opportunities to train and develop.
They will also use their strong customer service skills to deal with complex, sensitive, and sometimes distressing information to ensure the right level of appropriate care for all patients' is provided.
You do not need any experience in healthcare as full comprehensive training will be provided, however you do need to be dedicated to patient care and be able to work the shift patterns allocated.
To deliver high quality, safe and clinically effective advice and instruction over the telephone.
To support patients to manage their own condition at home, where clinically appropriate.
To ensure that all patient contact is conducted appropriately with an emphasis on the provision of clear, evidence-based advice and signposting to an appropriate service.
To actively communicate with fellow staff to assist service delivery.
To meet daily key performance indicators (KPIs) and targets.
To keep immediate and accurate records of service user enquiries.
Excellent telephone manner and strong communication skills.
Customer service skills and experience.
IT literate with the ability to confidently use a computer and move quickly between applications.
Minimum of 3 GCSEs at Grade C or above or equivalent, including English.
A valid driving license.
Agency: GI Group

  • 111 Call Handler

    3 weeks ago

    Wakefield, West Yorkshire, United Kingdom Gi Group Full time

    Job Title: 111 Call HandlerRead the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.Location: WakefieldHourly Rate: Pre 12 week - Weekdays £11.44, Evenings and Saturdays £14.07, Sundays,and Bank Holidays £17.61.Post 12 week - Weekdays £11.62, Evenings and...

  • 111 Call Handler

    3 weeks ago

    Wakefield, West Yorkshire, United Kingdom Gi Group Full time €14

    Job Title: 111 Call Handler Location: Wakefield Hourly Rate: Pre 12 week - Weekdays £11.44, Evenings and Saturdays £14.07, Sundays,and Bank Holidays £17.61. Post 12 week - Weekdays £11.62, Evenings and Saturdays £15.72, Sundays and Bank Holidays £19.68. Hours: 24 hours or 30 hours per week - mixed rota pattern covering 24/7, please be aware...

  • 111 Call Handler

    3 weeks ago

    Wakefield, West Yorkshire, United Kingdom Gi Group Full time €14

    Job Title: 111 Call Handler Location: Wakefield Hourly Rate: Pre 12 week - Weekdays £11.44, Evenings and Saturdays £14.07, Sundays,and Bank Holidays £17.61. Post 12 week - Weekdays £11.62, Evenings and Saturdays £15.72, Sundays and Bank Holidays £19.68. Hours: 24 hours or 30 hours per week - mixed rota pattern covering 24/7, please be aware...

  • 111 Call Handler

    5 days ago

    Wakefield, West Yorkshire, United Kingdom Gi Group Full time €14

    Job Description Job Title: 111 Call Handler Location: Wakefield Hourly Rate: Pre 12 week - Weekdays £11.44, Evenings and Saturdays £14.07, Sundays,and Bank Holidays £17.61. Post 12 week - Weekdays £11.62, Evenings and Saturdays £15.72, Sundays and Bank Holidays £19.68. Hours: 24 hours or 30 hours per week - mixed rota pattern covering 24/7,...

  • 111 Call Handler

    2 weeks ago

    Wakefield, West Yorkshire, United Kingdom Gi Group Full time €14

    Job Title: 111 Call Handler Location: Wakefield Hourly Rate: Pre 12 week - Weekdays £11.44, Evenings and Saturdays £14.07, Sundays,and Bank Holidays £17.61. Post 12 week - Weekdays £11.62, Evenings and Saturdays £15.72, Sundays and Bank Holidays £19.68. Hours: 24 hours or 30 hours per week - mixed rota pattern covering 24/7, please be aware...

  • 111 Call Handler

    2 weeks ago

    Wakefield, West Yorkshire, United Kingdom Gi Group Full time €14

    Job Title: 111 Call Handler Location: Wakefield Hourly Rate: Pre 12 week - Weekdays £11.44, Evenings and Saturdays £14.07, Sundays,and Bank Holidays £17.61. Post 12 week - Weekdays £11.62, Evenings and Saturdays £15.72, Sundays and Bank Holidays £19.68. Hours: 24 hours or 30 hours per week - mixed rota pattern covering 24/7, please be aware...

  • 111 Call Handler

    2 weeks ago

    Wakefield, United Kingdom Wild Recruitment Full time

    Go Back - Shortlist - Apply **111 CALL HANDLER**: **JHPORT111W_1681383016**: Salary Package: £10.42 - £17.61 per hour Location: Wakefield, England Consultant: Jazmine Posted: 13/04/2023 Description: 111 Customer Service Advisor Advert Are you looking for a rewarding career path where you can make a difference? Wild Recruitment Group are proud to be...

  • 111 Call Handler

    3 weeks ago

    Wakefield, United Kingdom Grafton Recruitment Full time

    Job Title: 111 Call Handler Location: Wakefield Hourly Rate: Pre 12 week - Weekdays £11.44, Evenings and Saturdays £14.07, Sundays,and Bank Holidays £17.61. Post 12 week - Weekdays £11.62, Evenings and Saturdays £15.72, Sundays and Bank Holidays £19.68. Hours: 24 hours or 30 hours per week - mixed rota pattern covering 24/7, please be aware 70% of...

  • 111 Call Handler

    2 months ago

    Wakefield, United Kingdom Wild Recruitment Full time

    Go Back - Shortlist - Apply **111 Call Handler**: **SB/Roth/01_1677577005**: Salary Package: £10.09 - £17.15 per hour Location: Wakefield, England Consultant: Sue Beckett Posted: 28/02/2023 Description: Are you looking for a rewarding career path, where you can make a difference? Wild Recruitment Group are proud to be working in partnership with...

  • 111 Call Handler

    2 weeks ago

    Wakefield, United Kingdom Wild Recruitment Full time

    Go Back - Shortlist - Apply **111 Call Handler**: **SB/Roth/01_1676475790**: Salary Package: £10.09 - £17.15 per hour Location: Wakefield, England Consultant: Sue Beckett Posted: 15/02/2023 Description: Are you looking for a rewarding career path, where you can make a difference? Wild Recruitment Group are proud to be working in partnership with...

  • 111 Call Handler

    3 weeks ago

    Wakefield, United Kingdom Grafton Recruitment Full time

    Job Title: 111 Call HandlerLocation: WakefieldHourly Rate: Pre 12 week - Weekdays £11.44, Evenings and Saturdays £14.07, Sundays,and Bank Holidays £17.61.Post 12 week - Weekdays £11.62, Evenings and Saturdays £15.72, Sundays and Bank Holidays £19.68.Hours: 24 hours or 30 hours per week - mixed rota pattern covering 24/7, please be aware 70% of the...

  • 111 Call Handler

    2 weeks ago

    Wakefield, United Kingdom Grafton Recruitment Full time

    Job Title: 111 Call HandlerLocation: WakefieldHourly Rate: Pre 12 week - Weekdays £11.44, Evenings and Saturdays £14.07, Sundays,and Bank Holidays £17.61.Post 12 week - Weekdays £11.62, Evenings and Saturdays £15.72, Sundays and Bank Holidays £19.68.Hours: 24 hours or 30 hours per week - mixed rota pattern covering 24/7, please be aware 70% of the...

  • 111 Call Handler

    3 weeks ago

    Wakefield, United Kingdom Gi Group Full time

    Job Title: 111 Call HandlerRead the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.Location: WakefieldHourly Rate: Pre 12 week - Weekdays £11.44, Evenings and Saturdays £14.07, Sundays,and Bank Holidays £17.61.Post 12 week - Weekdays £11.62, Evenings and...

  • 111 Call Handler

    2 weeks ago

    Wakefield, United Kingdom Gi Group Full time

    Job Title: 111 Call HandlerRead the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.Location: WakefieldHourly Rate: Pre 12 week - Weekdays £11.44, Evenings and Saturdays £14.07, Sundays,and Bank Holidays £17.61.Post 12 week - Weekdays £11.62, Evenings and...

  • 111 Call Handler

    9 hours ago

    Wakefield, Wakefield, United Kingdom Gi Group Full time

    Job Title:111 Call HandlernLocation:WakefieldnHourly Rate:Pre 12 week - Weekdays £11.44, Evenings and Saturdays £14.07, Sundays,and Bank Holidays £17.61.nPost 12 week - Weekdays £11.62, Evenings and Saturdays £15.72, Sundays and Bank Holidays £19.68.nHours:24 hours or 30 hours per week - mixed rota pattern covering 24/7, please be aware 70% of the...

  • 111 Call Handler

    3 weeks ago

    Wakefield, United Kingdom Gi Group Full time

    Job Title: 111 Call Handler Location: Wakefield Hourly Rate: Pre 12 week - Weekdays £11.44, Evenings and Saturdays £14.07, Sundays,and Bank Holidays £17.61. Post 12 week - Weekdays £11.62, Evenings and Saturdays £15.72, Sundays and Bank Holidays £19.68. Hours: 24 hours or 30 hours per week - mixed rota pattern covering 24/7, please be aware 70% of...

  • 111 Call Handler

    3 weeks ago

    Wakefield, United Kingdom Gi Group Full time

    Job Title: 111 Call HandlerLocation: WakefieldHourly Rate: Pre 12 week - Weekdays £11.44, Evenings and Saturdays £14.07, Sundays,and Bank Holidays £17.61.Post 12 week - Weekdays £11.62, Evenings and Saturdays £15.72, Sundays and Bank Holidays £19.68.Hours: 24 hours or 30 hours per week - mixed rota pattern covering 24/7, please be aware 70% of the...

  • 111 Call Handler

    3 weeks ago

    Wakefield, United Kingdom Gi Group Full time

    Job Title: 111 Call HandlerLocation: WakefieldHourly Rate: Pre 12 week - Weekdays £11.44, Evenings and Saturdays £14.07, Sundays,and Bank Holidays £17.61.Post 12 week - Weekdays £11.62, Evenings and Saturdays £15.72, Sundays and Bank Holidays £19.68.Hours: 24 hours or 30 hours per week - mixed rota pattern covering 24/7, please be aware 70% of the...

  • 111 Call Handler

    3 weeks ago

    Wakefield, United Kingdom Gi Group Full time

    Job Title: 111 Call HandlerLocation: WakefieldHourly Rate: Pre 12 week - Weekdays £11.44, Evenings and Saturdays £14.07, Sundays,and Bank Holidays £17.61.Post 12 week - Weekdays £11.62, Evenings and Saturdays £15.72, Sundays and Bank Holidays £19.68.Hours: 24 hours or 30 hours per week - mixed rota pattern covering 24/7, please be aware 70% of the...

  • 111 Call Handler

    2 weeks ago

    Wakefield, United Kingdom Gi Group Full time

    Job Title: 111 Call Handler Location: Wakefield Hourly Rate: Pre 12 week - Weekdays £11.44, Evenings and Saturdays £14.07, Sundays,and Bank Holidays £17.61. Post 12 week - Weekdays £11.62, Evenings and Saturdays £15.72, Sundays and Bank Holidays £19.68. Hours: 24 hours or 30 hours per week - mixed rota pattern covering 24/7, please be aware 70% of the...