Account Director

7 days ago

Worcester Worcestershire, United Kingdom Innovus Full time

Job Role: Account Director – Asset Management

Location: Field based/ West Midlands

Hours: 35 hours per week - Monday to Friday

At Innovus we are committed to delivering market leading solutions and professional services and as Account Director – Asset Management you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector.

We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry.

Main Purpose of Job

Leading this important investor client contract, as Account Director for Asset Management you will be:

  • Leading service delivery through changing landscape of building safety & leasehold/freehold reforms.
  • Championing the client and leading the delivery of exceptional management information to support asset governance and value enhancement.
  • Providing a strong understanding of the property sector and client objectives with the ability to communicate with credibility at all levels.
  • Providing inspirational leadership and vision to provide solutions that leverages all elements of the Group's infrastructure and systems.
  • Becoming the face of the business for the investor/fund manager.
  • Delivering service improvement through plans and targets agreed with the client.

Position in Organisation

This role reports to the Director of Asset Management.

The role has up to 5 direct reports and 35-40 indirect reports.

Main Responsibilities

  • Ensure the Fund meets all its statutory obligations – focusing on implementing any new H&S, Building Safety & Leasehold Reforms.
  • Maintain strict financial control across income, expenditure, service charge management and any building safety grant funding obligations.
  • Ensure high quality data management and subsequent reporting out to the Fund.
  • Lead the Asset Management operations, maximising client and company returns from existing and new activities.
  • Manage this key client relationship, proactively developing our service to address the evolving needs of investor landlords.
  • Network internally to develop a full range of back and front-office solutions, leveraging our scale and expertise.
  • Provide inspirational leadership in a complex division, creating a culture of professionalism and passion for asset management.
  • Create an action led, target based approach to asset management incorporating a project management philosophy.
  • Develop a strategic approach within the asset management leadership team through strong coaching and mentoring support.
  • Deliver targets for growth, efficiencies, asset enhancement, customer service and other KPIs in line with strategy.

Qualifications

  • Educated to degree level or equivalent
  • Preferably TPI/RICS qualified with 10+ years’ experience of working with ground rent/ residential portfolios.

Experience

  • Experience of managing mixed-use and complex residential portfolios essential
  • Demonstrable experience of being accountable for delivery of the vision, strategy and objectives across a property freeholder/investor facing service.
  • Enjoys the buzz of working in a high-pressure, results-driven environment with the need to meet multiple deadlines and juggle priorities.
  • Confident, open and articulate communicator both orally and in writing; with exceptional relationship building skills.
  • Strong customer and employee focus with the ability to utilise data insights and industry intelligence to drive performance improvement and capability.
  • Results orientated and is able to deliver against action led projects and targets.

Technical Skills

  • Good knowledge of supporting clients in relation to operational and building safety in Multi-storey, Multi-occupied Residential Buildings.
  • Excellent IT skills and up to date with new technology.

The Benefits

Our customers deserve the best and the same applies to our people. We’ll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.

Diversity and Inclusion

We’re committed to promoting diversity at Innovus and recruit on merit. We will consider applications from job share applicants.

Innovus is an inclusive employer. We provide equal employment opportunities to all qualified applicants. If you have an additional need at any stage of our recruitment and selection process do speak to one of our team to let us know how we can accommodate you.

Ready to apply?

Click the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online.

Please note, due to our sector all roles are subject to an Enhanced DBS.

If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend a first interview with the hiring manager and another member of our team.

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