Sales Office Manager
3 days ago
Sales Office Manager - Milton Hill House
At Milton Hill House, we are a stylish hotel, conference, event and wedding venue committed to delivering exceptional service and unforgettable experiences. Nestled in Abingdon near Oxford and surrounded by 22 acres of tranquil parkland our hotel boasts stunning views making us a preferred choice for accommodation, conferences, weddings, corporate events, and more.
With over 20 meeting rooms and 114 bedrooms, Restaurant and Bar, we also have a fantastic onsite leisure club.
We are part of “The Venues Collection”, a grouping of five easily accessible venues specialising in events.
This role is responsible for motivating and leading the sales office team to achieve the financial targets and key performance indicators at Milton Hill House. You will manage the day to day operation of reservations, meetings and events sales, including pricing strategy distribution for these revenue streams within the business.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Annual discretionary bonus scheme
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare – Free annual healthcare check
- Exclusive Benefits and Wellbeing site (Perks at Work)
- Entertainment discounts – up to 55% off cinema tickets
- Health and Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%) and more
- Travel discounts – Discounts with holiday companies such as TUI and Expedia
- Meals on duty
- Free on-site parking
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH’s and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for babies 1st birthday
- Holiday purchase scheme
- On-going training, development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
More about the role:
- The role is part of the venues Senior Management team
- Responsible for the pricing strategy for accommodation, meeting + events
- Responsible for producing a weekly forecast for accommodation + event sales
- Participate and host the weekly or bi-weekly sales strategy meeting with the General Manager
- Responsible for the production + collation of the sales budget in conjunction with the General Manager, Financial Controller + Director of Sales
- Operate effective diary management across rooms, meetings and events
- Positively approach all sales opportunities to maximise sales and revenue
- To ensure the sales team are full engaged with our customers and build/maintain relationships with key accounts
- To support the Director of Sales with new business leads
Who you are:
- Proven experience in a related role within the hospitality/events industry
- Experience in reservation management + team management
- Strong attention to detail and organisational abilities
- Exceptional leadership and communication skills
- A passion for delivering outstanding guest experiences
- Knowledge of industry trends
- Ability to thrive in a fast-paced, high-pressure environment
- Flexibility to work occasional weekends as required
Join us in creating exceptional experiences that leave a lasting impression on our guests.
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