HAP Coordinator

Job Description - HAP Coordinator (24848)

Job Description

Description

Peterborough

Pay £12.61 per hour (£24,664 per annum) [pro rata] and great benefits including Health Cash Plan.

Home, a place where you belong

Unlock your potential as our HAP (Home Group Achievement Programme) Coordinator As a beacon of support in our LIFE (Living Independently Feeling Enabled) model, you'll support individuals with alcohol or substance misuse needs toward a better future. Join us as an inspirational coordinator, supporting our customers in maintaining their tenancies, fostering independence, and reaching their LIFE goals. Be part of a transformative journey and make a real impact today

Unlock your potential as our HAP (Home Group Achievement Programme) Coordinator As a beacon of support in our LIFE (Living Independently Feeling Enabled) model, you'll support individuals with alcohol or substance misuse needs toward a better future. Join us as an inspirational coordinator, supporting our customers in maintaining their tenancies, fostering independence, and reaching their LIFE goals. Be part of a transformative journey and make a real impact today

Typical day as a HAP Coordinator

• No two days are the same One day you may be supporting a customer with a Hap workbook within a service the next day you may be doing the same out in the community enjoying a coffee at the same time.
• You will be working with Customers from a whole range of backgrounds, some with complex support requirements so every day will be different and may not go as you planned.
• If you do find yourself with some spare time you will be promoting the HAP, calling potential customers and promoting Home Achievement Program with relevant external agencies.
• Being proactive and ensuring that all customers engaged have clear and achievable expectations for submitting completed workbooks and clear guidance for future involvement with the HAP.

F

ancy going home each day knowing that you have helped change our customers lives for the better.

F

ancy going home each day knowing that you have helped change our customers lives for the better. You’ll do that here, working for one of the Top Ten Great Place to Work in the UK

You bring

• A passion to support our customers to live their best life, working collaboratively with an eye for detail.
• The energy and drive to support our customers to learn new skills and improve confidence.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
• Have excellent customer service and communication skills.
• Have the ability to monitor your own and learner's performance.
• Suitable learner Qualifications preferred but not essential.
• At times there may be a need to travel to meet our customers. To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship toexternalcandidates for this role. This remains under regular review

Our team

L ooking for a job where you really belong? Where you can be, well youBring your uniqueness, brilliant skills, and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home

Job details

• Flexible working hours (or we’re open to agreeing a work pattern with you).
• 25 hours per week work pattern with the option to manage your own diary.
• Although you may at times lone work, we do get together regularly [in the daytime] for training and team meetings.
• Able to use technology to support your customers, complete online training and to collaborate with your colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work

What’s in it for you?

• 34 days leave - pro rata (including bank holidays and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.
• Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car?Save money with us.
• We Grow Our Own colleagues (not literally of course), when you’re ready for the next step in your career, you can grow with us
• Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

Finally, let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk

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