Deputy Service Manager

1 week ago

Surrey, United Kingdom SeeAbility Full time €29,601
Role Description
Deputy Service Manager
Please note: If you require a Visa to work in the UK, SeeAbility is currently unable to support any sponsorship requests.

Location:Leatherhead, Surrey
  • Salary: £29,601per annum plus benefits.Sleep-ins are paid additionally at £50.00 per sleep.
  • Hours:Up to 37.5 hours per week, Monday to Sunday on a shift rota basis.
  • Employment type:Full-time, Permanent.
It would be advantageous if you hold a UK driving licence to apply for this role.
Are you looking for your next challenge, where no two days are the same?
  • In the morning you might be supporting your team to manage someone in stress or upset
  • Organising rota's due to staff sickness and/or assisting medication delivery
Are you a calm, caring person, who thrives on helping others to achieve?
If this is you, we want to hear from you. Come and be part of something extraordinary
The role as Deputy Manager
You will be able to participate in an on-call rota to provide wrap around support. You will be flexible and open minded in your approach with previous experience managing and supporting a team.
Are you a dynamic, forward-thinking deputy manager?
You will need to be able to problem solve, think quickly and be initiative-taking in your approach. You will lead, mentor and workwith ateam of support and senior support workers, ensuring efficient service delivery and effective teamwork. You will be able to provide support to the people you will be supporting, be adaptable, creative, and work alongside them, providing options and choice every day.
You will be a vital part of the team, and deputise for the manager in their absence, making sure that the home runs smoothly and quality assurance is up to date and completed. You will promote and deliver person-centred support each and every day. You willlead by example in a learning environment, ensuring that on-going training is completed by all staff to the company standards. You will be empathic and able to listen, and problem solve on a day-to-day basis.
In addition, you will be able to implement and maintain professional boundaries in your approach. You will be kind, caring, have a sense of humour, be calm, consistent, and compassionate. Above all, after a tough day, step into the next holding no grudges.
Furthermore, as a Deputy Service Manager you will be responsible for:
  • You will assist the service manager to ensure that everyone receives high quality support: people we support and the team supporting them.
  • Some tasks will include:rota management, supervision, and ad-hoc support for the team, training new team members, leading & supporting the team to complete support plans & risk assessments.
  • Youwill manage staff performance, collaborating with the manager and the team, support with trainingand appraisals.
  • You will help ensure the team are knowledgeable and motivated to deliver the best support possible.
  • Working in partnership primarily with the people you support, family andour specialist support teams as well as external agencies, you will champion skilfulinteractions, person-centred planning and partnership working.
  • You will plan and implement professionally designed support plans that genuinely improve the quality of everyday life.
  • Acting as a role model and mentor to the team you will facilitate the use of collaborative working.
  • You will demonstrate sound judgment and creative solutions.
For further information on The Willows, please visit the link below:

Read more about The Willows
Safer Recruitment and Diversity
SeeAbility safeguards and promotes the welfare of the young people and adults we support. Therefore, we collaborate with successful candidates to complete appropriate vetting checks prior to joining.
SeeAbility is committed to promoting equality, encouraging diversity, and embracing inclusion among ourworkforces. We want our workforce to be truly representative of all sections of society and the people we support.

Our Benefits
Your rewards
Our colleagues at SeeAbility are extremely valued, and so everyone has access to a fantastic package of benefits.
Training and Development
At SeeAbility, we fully support your training and development. You will start with an extensive Induction programme and throughout your probationary period you have face-to-face training, e-learning, and guidance to support you whilst in your new role.
Your continued development is important to us, therefore, SeeAbility offer the means to progress your career, your way You will learn and have support in your role, and have the opportunity achieve professional qualifications -Care Certificate, QCF levels 2-5,which are funded by SeeAbility
Your extraordinary opportunities
  • Leadership development academy and talent programme for the next steps in your career
  • Fully paid essential training
  • Funded professional qualifications Care Certificate, QCF levels 2-5 available
  • Annual excellence awards
  • Long service awards and recognition
  • Quarterly 1:1s : Opportunity to discuss your progress and your future
  • We are a Living Wage Employer
  • Free Winter Breakfast Club January to March
Your work-life balance
  • 28 days holiday (incl. bank holidays), increasing to 36 days with long service (1 extra day for each year of service)
  • Life events -Time off when you need it most
  • Flexible working -We are up for anything that works for your team and the wider organisation
Your money goes further
  • Discounts and cashback at hundreds of shops, restaurants, and activities
  • Eligible for Blue Light Card discounts
  • Save 10% on monthly bus travel
  • Pay reviews and commitment to pay competitive rates
  • Employer contributory pension scheme - Support and tools to help you make the right decisions about your future
  • Refer a friend and receive £600 (Support Workers to Deputy only)
  • Paid DBS and renewals
  • Season ticket loans
  • Cycle to Work Scheme
  • Discounted mobile phone options
Your wellbeing counts
  • Life assurance of 2x annual salary
  • Organisational Sick Pay Scheme after 6 months service starting at 2 weeks and increases with service up to 12 weeks at 3 years' service
  • Free 24/7 employee assistance programme for advice and support
  • Free eye care vouchers
  • Discounted gym membership

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