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Operational Resilience Senior Business Partner
Operational Resilience Senior Business Partner
Location: Hybrid role based ideally in our UK offices in Potters Bar, London or our Dublin offices
We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.
We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued.
We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported. We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes, and practices are aligned to this culture.
In this role, you will have the opportunity to help develop and implement the vision and future roadmap for second line business partnering and oversight across the European business segment that reflects and supports the current and future needs of the organisation.
Technology Risk and Operational Resilience Oversight is at an important stage in its evolution, following the introduction of the new first line Technology Risk and Security team operating model within the newly formed Office of the CIO (OCIO), Europe. The first line team is taking ownership of the development and coordination of technology risk and information security operations activities. The OCIO team is also accountable for coordinating Business Continuity Management, Emergency Response, Incident Management, and technology resilience processes and standards framework. The second line team has been realigned in terms of accountabilities, resources, and capabilities to deliver its mandate for impactful challenge, oversight and business partnership across technology, information security and operational resilience activities of the European businesses.
What you will help us to achieve
Reporting to the Technology Risk & Operational Resilience Officer, Europe, you will lead second line oversight
You will help develop and implement the vision and future roadmap for second line support of operational resilience across the European business segment that reflects and supports the current and future needs of the organisation. This will involve significant senior level engagement and stakeholder management across multiple functions and lines of business in Europe and with Lifeco (in Canada).
Develop and communicate a clear long-term vision for operational resilience.
Provide influential advice for risk-based decisions and regulatory compliance.
Strategy & Planning:
Develop strategies with leadership to address operational resilience risks.
Challenge and advise on policies and standards for resilience management.
Conduct deep dive reviews and provide analysis on emerging threats.
Strong knowledge of European and UK regulatory matters, with Canadian knowledge as a bonus.
Stakeholder Focus - Consider key stakeholder needs to make timely decisions that drive superior and sustainable business and financial results
Drive Business Growth & Resilience - Focus on areas of growth, applying an enterprise mindset, considering the external environment to seize emerging opportunities and address challenges
Build Collaborative Partnerships - Build strong collaborative partnerships across the business
Performance based Capabilities
Deliver Performance & Value - Lead with operational excellence to most efficiently and effectively drive the delivery of results
Risk Control and Regulatory Environment
Builds and maintains a culture that fosters the integration of risk and controls into the business.
Ensures their people understand the risks in the area for which they are responsible and ensure that appropriate controls are in place, monitored and reviewed regularly
Commercial Awareness
~ Has an in-depth understanding of the drivers of growth and profit in the business. Manages costs effectively and has a clear view on how best to maximise the potential of their business
This requires the company to complete prescribed due diligence to assess the appointee's fitness and probity. The Canada Life Group (UK) Limited ('CLG') is the top-level European holding company for the Great-West's Lifeco Group's European insurance, reinsurance, and asset management companies, with business operations in the UK, Ireland, Germany and the Isle of Man. CLG's corporate objectives include providing management oversight of European Group business strategies and the risks that such strategies entail. Technology Risk and Operational Resilience Oversight sits within Canada Life Group and is accountable for independent "Second line of Defence" oversight of technology, cyber security and operational resilience activities across all European entities including Irish Life Group, Canada Life UK and Canada Life Europe. There are 13 distinct IT units, each of which has its own individual set of technology platforms. CLGS supports Equal Opportunity and is regulated by the Central Bank of Ireland.
We provide retirement, investment and protection solutions to 3.