Product Governance Manager
1 month ago
Product Governance Manager
This role is based in Peterborough and is a hybrid working opportunity.
Role Purpose:
As a Product Manager, you will ensure that insurance/service products and add-ons ( including premium finance ) continue to drive our customer and commercial objectives.
- Ensure adherence to the Governance Framework to provide confidence that products are fit for purpose, provide fair value to our customers and meet regulatory expectations.
- Seeks opportunities to enhance customer and commercial outcomes.
- Support in the development and delivery new products.
- Support the development of existing products and optimising the add-on/core product portfolio.
This role gives you the opportunity to be a Product Manager. You’ll be expected to demonstrate strong product expertise and knowledge and identify growth opportunities and resolve product related business and customer challenges.
Key Responsibilities:
- Act as overall Product Manager for products, showing strong technical product expertise.
- Ensure that our product propositions meet needs of customers in the defined target markets.
- Adheres to and manages designated product in line with our Product Governance Framework.
- Accountable for the delivery of Product Reviews and ensures outcomes are managed appropriately and timely.
- Ensures that we maximise income by supporting the development of existing products and optimising the add-on/core product portfolio.
- Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes.
- Perform analysis to determine growth opportunities and/or solve business or customer problems.
- Identify opportunities to develop new products that add customer and commercial value.
- Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes.
- Perform analysis to determine growth opportunities and/or solve business or customer problems.
- Act as an SME/product lead for business wide projects including stakeholder management (to Director level).
- Maintains an excellent understanding of developing customer needs, competitor propositions, and the broader market.
- Act as an advocate for the Product team's agenda, taking regular opportunity to engage with key stakeholders.
Key Skills, Experience and Knowledge:
- Technical insurance product knowledge and management.
- Financial services and/or customer credit knowledge (advantageous).
- Understanding of broader market/competitors and reactions to changing customer needs, technology/regulation.
- Strong understanding of Product Governance requirements, regulation and legislation.
- Puts customers at the heart of what we do and can balance commercial gain with customer need effectively.
- Experience working in product & proposition development.
- Experienced Business Owner for multiple/complex tech deliveries.
- Ability to critically evaluate information and present findings.
- Strong stakeholder management and communication skills.
- Chartered Insurance Institute qualification (advantageous).
- Financial services and/or Consumer Credit knowledge (advantageous).
- Educated to degree level / calibre (advantageous).
- People management / leadership / coaching experience (advantageous).
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