Business Change Specialist

4 weeks ago

Milton Keynes Buckinghamshire, United Kingdom Network Rail Limited Full time

The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers.

Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.

As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partner with modern and transformative technology. From the day-to-day IT operations that keeps a national railway running, to the extensive delivery programmes that our helping to reshape the railway – we are at the forefront of all of it. We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool – it's the catalyst for progress, especially in an ever-demanding industry where change is a constant.

We are currently seeking a skilled Business Change Specialist to join our new Strategic and Transformation Change Management department. We require a dynamic individual to support our Business Change Managers in leading a variety of projects or programmes, encompassing IT initiatives, people, processes, or organisational change.

The ideal candidate will possess the necessary knowledge and experience of working in evolving environments and understand the crucial role of business change.

Get ready to embark on a journey where your skills will not just be utilised; they'll be honed and expanded. You're not just joining a team; you're becoming part of a collective force helping to build and operate a railway fit for the next 200 years

Main Responsibility

This role will support the business change activities for DDaT Programmes and projects, agreeing scope, time, cost and quality requirements, working with Function Directors, Executive Sponsors, users and other stakeholders.

  • Support delivery of the business change implementation for IT programmes and projects
  • Support the business change activities to make sure they are understood and built into the business change programme/project plans, whilst supporting compliance with company processes and procedures, including MSP4NR.
  • Support formulation and deliver transition of plans and business readiness for project change for a specific work stream /project/programme, liaising with the relevant business functions and stakeholders
  • Deliver the programme communications and engagement strategy with the Industry Liaison and Communications manager as required, identifying any adjustments needed to expedite the embedding of business change
  • Contribute to development of and implement the assurance framework as it relates to stakeholder management and communications activities. 
  • Inform, guide and support the programme training and development strategy as required
  • Report and present at a senior level, internal and external forums (including large events) on all change stakeholder management and communication activities and associated KPIs
  • Undertake and own lessons learned cycles whilst implementing quality and efficiency improvement initiatives for future enhancements
  • Support the development of the Change Network capability within DDaT to enable the network to support change implementation for Programmes and Continuous Improvement.
The Ideal Candidate
  • Proven experience in the design and delivery of a successful change programme involving people, processes and systems change.
  • Good interpersonal, negotiation, influence and presentation skills
  • Proven experience of applying a best-practice change management methodology to a programme
  • Proven experience of developing benefits realisation plans
  • Proven experience of applying programme and project methodologies (APMP, MSP)
  • Change Management accreditation
  • PRINCE2 and APMP Practitioner
  • Knowledge of/experience in the UK rail industry.
  • Ability to adapt readily to changing work and responsibilities.

We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions.

At Network Rail, we have a number of employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. We have Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment . For more information on Diversity & Inclusion at Network Rail, please follow this link

Package Description

Vacancy type: Permanent, 35 hours per week, Hybrid working of 2/3 days in the office. We welcome applications from those seeking flexible or part time hours.

Generous annual leave (28 days plus statutory days), with the option to buy/sell days.

75% subsidy on rail and underground season tickets.

Up to 75% off leisure travel.

️ Interest-free travel loan for train and car park season tickets.

Discounts at stations with your Network Rail pass.

Flexible/hybrid working arrangements.

️ Volunteer leave to make a positive impact.

Healthcare Scheme, GymPass discounts, Cycle to work plus more.

We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments

We're undertaking an ambitious change. Our vision is Putting Passengers First - becoming a company that is on the side of passengers and freight users. As one of the UK’s leading equal opportunities employers, our values and the way we behave is important to us and we have created an environment where we value and respect every individual's unique contribution. We have seven employee networks that provide fantastic support, opportunities and development for applicants from all backgrounds. Click here for more information

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