Customer Success Manager

4 weeks ago

StratforduponAvon Warwickshire, United Kingdom Enable International Full time

At Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. At Enable, we’re creating a healthy, vibrant supply chain ecosystem where partner collaboration drives the best products, services and values to customers.
As one of our exceptional Enablees, you'll play a pivotal role in shaping the future of rebate management. Join us in a dynamic work environment teeming with opportunities, where your efforts will not only establish our platform as the world's leading rebate management software but also help us revolutionize the entire supply chain experience.
We're seeking an experienced Customer Success Manager to join our Customer Success team in our Stratford-upon-Avon office. As a Customer Success Manager at Enable, you'll proactively help your customers meet their goals. To achieve this, you'll have a team of 2-3 Implementation Analysts reporting directly to you. Every Customer Success team at Enable follows consistent processes and you'll be instrumental in refining these to build and mold the future of our wider Customer Success team.
You will be instrumental in increasing the number of users getting value from the product and orchestrating the implementation of additional features so your customers can leverage our platform even more. Helpdesk triage and support;
Customer training;
Online help content including articles, videos, and blogs;
Track record of high achievement in your current Customer Success role.
Passion for helping customers solve their business problems.
Enable Global Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Enable complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Enable expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. LI-Hybrid
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