Information System Administrator
1 month ago
2 X Senior Technician – Information System Administrator FSDM – 24/7 Support
Contract Role initially until end of Dec 2024
Location: Northwood, GB
Applications are to be submitted by the 4th June.
Requirements and Duties
- Under the direction of the Section Head MSS Functional Services and Database Management (FSDM) (NSO OMS 0010) the incumbent will perform duties such as the following:
- Assists in the administration of services for a variety of command and control information systems, e.g. MCCIS (Maritime Command and Control Information System) Joint Tactical Chat (J-Chat),TACSAT, Email, TOPFAS, LOGFAS, ICC, NIRIS, AirC2IS, Core-GIS, MSA, NCOP and as directed.
- Works as part of a team providing 24/7 support of services as directed.
- Works closely with the OPSCEN and the Centralised Service Desk as directed in support of ITIL processes as implemented within the Agency.
- Delivers, activates and maintains end-user applications as directed.
- Executes patch management procedures as directed to maintain up-to-date and correctly supported Functional Services.
- Performs other duties as may be required.
Skills, Knowledge and Experience
- Have a very good general working knowledge of IT hardware and auxiliary computer equipment, such as printers and scanners.
- Experience of Configuration Management and Service Asset Management.
- Knowledge of any of the following NATO Functional Services; NCOP, Core GIS, TOPFAS, LOGFAS, AirC2IS, NIRIS.
- ITIL Foundation certificate.
- Prior experience of working in an international environment comprising both military and civilian elements.
- Knowledge of NATO responsibilities and organization, including ACO and ACT.
Specific Working Conditions
12-hour shifts with 1-hour non-working lunch.
Pattern is 4 days, 4, nights, 8 days off.
repeats this pattern 5 times then 28 days off.
Two Staff members will be on shift together at all times.
Shift pattern subject to change upon arrival of additional shift workers.
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