Business and Contract Performance Coordinator

1 month ago

England, United Kingdom Biffa Waste Services Full time

Changing the way people think about waste
At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. 1 choice for business waste management.
We’re on the hunt for a Manager to ensure the operation of the staff and resources employed on the Contract is fulfilled to the satisfaction of both the Client and the Company whilst remaining within the constraints of financial targets and Company procedures. Ensuring health and safety, environmental and operator licence compliance won’t simply be your bread and butter, it needs to be your passion. Biffa’s household waste division delivers a range of cost-efficient, quality-led waste management services for 31 local authorities across the UK. With over 3,300 staff and around 1,562 specialist vehicles, our domestic waste management division makes 4.3 million collections each week from over 2.Why it’s an opportunity not to be wasted
Work alongside like-minded waste professionals in a brilliantly diverse environment built on transparency – not bureaucracy.
Ensure all budgets are achieved and weekly Key Performance Indicators are met highlighting any variances and action plans to redress.
Play an integral role in the development of drivers and staff, creating an environment where everyone can excel.
Set and agree clear objectives with all operational staff, regularly monitoring their performance and taking corrective action where appropriate.
Management of service changes and subsequent smooth running of the Contract to the Client’s satisfaction.
Support internal and external reporting of contract KPIs such as performance, monthly financial reports, weekly KPIs etc.
Experience of people and health and safety management within a unionised and multi-shift environment.
Profit and Loss experience and strong financial acumen.
Extensive understanding of the waste industry and relevant laws including a CPC qualification or COTC.
Proven history of managing multi skilled and unionised workforces.
Minimum GCSE (or equivalent) in English and Maths, however A-Levels or a Degree certainly won’t do any harm.
Competitive salary and car allowance.
Performance Bonus Scheme.
Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
Generous pension scheme.
Medical and dental scheme.
Retail and leisure discounts.
Holiday and travel discounts.
Bike to work scheme
Dedicated to diversity
we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
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