Senior Operations Analyst
3 weeks ago
24p Daily Rate PAYE
£65p Daily Rate LTD/UMBRELLA
Full Time
6 Month Contract Initially
Our Government Client is looking for a Senior Operations Analyst to join their team on an initial 6 month contract basis.
The Senior Operations Analyst is expected to be vigilant in monitoring Our Clients estate and capable of conducting a quality triage of alerts or user contacts. Ability to create, interpret and present data effectively.
Previous Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines + understanding of priority classifications and SLAs;
Microsoft Certified: Microsoft 365 Certified: Apple Mobile Phone / Apple Business Manager experience
ITIL v3/v4 Foundation
Microsoft Certified: Microsoft 365 Certified: ITIL v4 Foundation.
Agile Foundation
If this role is of interest and you meet the above criteria, then please apply immediately
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