Sales Associate

3 weeks ago


Manchester, United Kingdom Selfridges Full time
Job Introduction

As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.

Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully knowledgeable of everything about the store including the latest products, events and services that only Selfridges can offer.

As a Sales Associate you will:

  • Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs
  • Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services
  • From selling and replenishing stock, organising rails, to hosting, you will be maintaining the highest of retail standards
  • Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
  • Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room
  • Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
  • Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
  • Follow health, safety and security procedures, and play an active role in preventing stock loss
  • Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it. 

A bit about you:

  • Great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements
  • Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training
  • Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate
  • It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same
  • Problem solving skills. You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer
  • Flexible. Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation
  • An example of our values, a reliable and respected colleague

This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.

#J-18808-Ljbffr
  • Marketing Associate

    4 weeks ago


    Manchester, United Kingdom Bloom Sales Partners Full time

    We are looking for a Marketing Associate to help plan and implement our marketing and advertising activities. For this role, you should understand the full marketing mix and be familiar with ways to analyze market research and customers’ behaviour. You should also be able to create spreadsheets and analyze quantitative data to interpret ROI and KPI...

  • Sales Associate

    4 weeks ago


    Manchester, United Kingdom Switch Advisor Ltd Full time

    **Sales Associate** Are you a dynamic and customer-focused individual with a passion for sales and excellent interpersonal skills? We're seeking a motivated Sales Associate to join our team in Manchester. As a Sales Associate, you'll play a crucial role in creating a positive customer experience. **Requirements**: - Bachelor’s degree preferred or...

  • Sales Associate

    4 weeks ago


    Manchester, United Kingdom Reach 8 MCR Full time

    Job Summary: We are seeking a motivated and customer-oriented Sales Associate to join our team. As a Sales Associate, you will be responsible for assisting customers, promoting products, and maximizing sales opportunities. This is an excellent opportunity for individuals who are passionate about sales and enjoy working in a fast-paced retail...

  • Sales Associate

    2 days ago


    MANCHESTER, United Kingdom SELFRIDGES Full time

    Sales Associate - Menswear (Trafford)Job IntroductionAs a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully knowledgeable...

  • Sales Associate

    3 weeks ago


    Trafford, Greater Manchester, United Kingdom Aspinal of London Full time

    Luxury fashion lifestyle brand, Aspinal of London, are hiring for an 8hr Part-Time Sales Associate at our Concession in Selfridges Manchester Trafford. We believe in creating the most amazing experiences for both our customers as well as our team members. We are looking for passionate and determined people to join us on the journey. REQUIREMENTS Aspinal...


  • Manchester, United Kingdom D-Sales Promotion Full time

    Title: Entry-Level Business Sales and Marketing Associate Description: **Requirements**: - Strong communication and interpersonal skills - Ability to work collaboratively in a fast-paced environment - Eagerness to learn and adapt to new challenges - Basic understanding of sales and marketing principles * - Qualifications: - Strong analytical and...


  • Manchester, United Kingdom D-Sales Promotion Full time

    Title: Entry-Level Business Sales and Marketing Associate Description: **Requirements**: - Strong communication and interpersonal skills - Ability to work collaboratively in a fast-paced environment - Eagerness to learn and adapt to new challenges - Basic understanding of sales and marketing principles * - Qualifications: - Strong analytical and...


  • Manchester, United Kingdom Reach Eight LTD Full time

    Reach 8 are looking for individuals seeking to build a career in sales and develop both personally and professionally. Recently opened in the heart of the Manchester City they are looking to grow their team of Sales Associates. This role offers a solid career path with excellent growth opportunities. Reach 8 will be providing a comprehensive programme of...

  • Sales Associate

    1 day ago


    MANCHESTER, United Kingdom SELFRIDGES Full time

    Sales Associate - Menswear (Trafford) Job Introduction As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges. Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully...


  • Manchester, United Kingdom Jon Richard Ltd Full time

    Jon Richard is a leading ladies’ fashion jewellery company, operating as a concession in high street department stores, throughout the UK and Middle East. An exciting opportunity has arisen and we are currently looking for an exceptional Retail Sales Associate - Part Time to join our fabulous team at our concession in NEXT - Manchester, Arndale...

  • Sales Associate

    4 weeks ago


    Manchester, United Kingdom Selleck Chemicals GmbH Full time

    **No biology background needed.** **No previous experience is necessary for this position.** **We are hiring immediately for a full-time Sales Manager position.** **Available Job Location**: Remote position based in Manchester: Near University of Manchester. **Salary**: 30.000,00€-75.000,00€ per year We are looking for **Sales Associate, **who are...

  • Sales Associate

    1 week ago


    Manchester, United Kingdom Selfridges Full time

    Sales Associate - Menswear (Trafford) Job Introduction As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges. Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are...

  • Sales Associate

    4 hours ago


    Manchester, United Kingdom SELFRIDGES Full time

    Sales Associate - Menswear (Trafford) Job Introduction As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges. Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully...


  • Manchester, United Kingdom CW Recruitment Specialists Full time

    CW Recruitment Specialists are currently working with a client who is a dynamic innovative patient focussed orthopaedic company. They have seen continuous growth and are looking for a Sales Associate or Clinical support specialist to join their sales team to support cases and surgical procedures in hospitals across Manchester and Leeds Working alongside the...


  • Manchester, United Kingdom Alltrade Ltd Full time

    Manchester Branch: Sales & Distribution Associate Location: Manchester - M17 1PZ Job Title: Sales & Distribution Associate – No weekends! Job Purpose: The unloading of delivery lorries making sure that the stock arriving is booked in correctly and put away neatly, and to ensure maximum efficiency when selecting stock lines against customer...

  • Sales Associates

    7 days ago


    Manchester, United Kingdom Skechers Full time

    **Company Description** Skechers, Headquartered in Southern California is a Comfort Technology Company that has spent more than 30 years helping people everywhere look and feel good. From our diverse footwear, we also offer a growing range of apparel and accessories. Developing comfort technologies is at the foundation of all that we do; delivering stylish,...

  • Master Data Associate

    3 weeks ago


    Bolton, Greater Manchester, United Kingdom Page Personnel Sales Full time

    Our client is a significant player in the business services industry, with a substantial presence throughout the UK. This company is at the forefront of their industry, providing top-notch facility services to businesses of all sizes. The duties for the Master Data Associate will include Manage and maintain key business data within the system. Ensure...


  • Manchester, United Kingdom Performance + Prestige Car Sales Manchester Full time

    Experienced driver required for a busy car sales site (trade plates provided). Would suit a car enthusiast with experience of fault finding and a good eye to identify poor vehicle paintwork and any underlying mechanical issues. Role will include collecting prestige & performance cars from all over the UK Knowledge of cars is essential. (Performance car...


  • Manchester, United Kingdom Selfridges Full time

    As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges. Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully knowledgeable of everything about the store including the...

  • Master Data Associate

    3 weeks ago


    Bolton, Greater Manchester, United Kingdom Page Personnel Sales Full time

    About Our Client Our client is a significant player in the business services industry, with a substantial presence throughout the UK. This company is at the forefront of their industry, providing top-notch facility services to businesses of all sizes. This role will be based at the Bolton site. Job Description The duties for the Master Data Associate...