Digital Product Designer

2 weeks ago

Crawley West Sussex, United Kingdom Virgin Atlantic Full time

Location: Crawley, West Sussex u2013 three days per week
Contract: At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. We're looking for a Digital Product Designer to join our in house Digital Design team.
The Digital product designers play a vital role in the design, development and performance of the Virgin Atlantic portfolio of digital products. As part of a multi-disciplined design team, they contribute at each stage of the digital design process: concepting, researching, prototyping, testing and finally delivering high-fidelity visual designs whilst working collaboratively with our in-house Digital Development & Delivery team on their implementation.
Digital product designers are champions of both the brand and the user, working to an overall annual product vision u2013 including contributing to the businessu2019s long-term vision for the digital experience u2013 and quarterly planning cycles of agile delivery.
The Digital product designers will work collaboratively with both product and creative designers in the broader Creative team, to jointly share learning, push standards and seek innovation, ensuing the brand identity is flawlessly implemented, and user experiences are seamless from touchpoint to touchpoint.
Some of your key responsibilities as our Digital Product Designer will be:
Design and deliver product roadmap
~ Deliver the Virgin Atlantic digital roadmap through design strategy and execution, working to shared goals within a matrixed approach in collaboration with Digital Development & Delivery

Help the business solve new problems, following best practice in design thinking to create innovative solutions to user needs

Brand-building through design
~ Work with the Creative Team as a whole to play an influential role in brand identity, visual design and implementation of the brand narrative

Lead on user and brand experience
Deliver a step change in the user experience of Virgin Atlantic digital products, championing the user and the brand within scrum teams and with wider business stakeholders u2013 for instance in sprint reviews.
Design interactions that put usability first, to create frictionless, pleasurable and unique experiences
Accessible design by default, abiding to WCAG2.Support the wider design team in developing better processes and establishing digital design practice across Virgin Atlantic. Experience of designing and delivering high-quality digital experiences, ideally in an agile environment, obtained either in-house or at an agency
Experience across the spectrum of product design, including running and interpreting user research, prototyping and testing solutions, designing interfaces, and delivering high-fidelity visual designs for development. Good commercial sense, with an ability to understand and balance business, design and user needs, and to ensure that design solutions have a measurable benefit to the business
Evidence of leading best in class brand standards and being able to both implement, and enhance, digital style guides for a seamless brand experience across touchpoints
u2022 t Excellent design and prototyping skills in Figma are essential
Hds-on knowledge of Design Systems and Pattern Libraries
Knowledge of interaction design principles
Front-end web development skills are beneficial but not essential
At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. To make your journey with us accessible and individual to you, we encourage you to let us know if youu2019d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey.

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