Halifax Bank

4 weeks ago

United Kingdom Lloyds Banking Group Full time

Halifax Bank - Customer Support - Ealing
We support agile working
Click here for more information on agile working options. Agile Working Options
Agile Working Options
Customer Support
HOURS: 35 hours a week, including some Saturdays
Full-time
Our colleagues are passionate about making a difference to customers, businesses and communities – could you join them and help Britain prosper?
As one of our Customer Support colleague, you’d get the opportunity to earn, learn and develop within an inclusive, organisation with genuine values focussed on putting people first.
You could be greeting our customers at the welcome desk, helping them at the counter or working on other branch tasks. And you’ll learn to make the most of your best talent – helping people - using our latest in-branch technologies and digital services.
From Day 1 we’ll provide all the training and support you'll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group - there's a wealth of opportunities.
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. To be honest and genuine, caring about helping people with their finances (no previous banking experience required)
The ability to quickly build relationships to give customers a fantastic experience.
Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
The flexibility to work in branches across the area and Saturdays when needed.
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
We’re disability confident. We also offer a wide-ranging benefits package, which includes:
~ A generous pension contribution of up to 15%
~ An annual performance-related bonus
~ Share schemes including free shares
~ Benefits you can adapt to your lifestyle, such as discounted shopping
~22 days’ holiday, with bank holidays on top
~ A range of wellbeing initiatives and generous parental leave policies


By joining our Talent Community your profile will be visible to our recruitment teams, who are constantly looking to match outstanding talent with our current and future opportunities. to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
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