Energy Project Adviser

4 weeks ago

Birmingham, United Kingdom NCAUK Full time

North Birmingham Community Action Partnership: The Local Energy Advice Demonstrator (LEAD) is a government-funded pilot scheme that provides local in-person energy advice for a domestic setting. Energy Programme is focused on North-west Birmingham area working in partnership with a consortia of voluntary sector organisations.

The service remit will deliver energy Advice & Advocacy services and further develop capacity of beneficiaries with a greater focus on self-help and energy literacy across the locality in particular within marginalised ethnic communities.

Directly delivering community-based energy advice and advocacy services across North-West Birmingham. Supporting communities through phone line, drop-ins, community events and in-depth personalised advice across North-West Birmingham. Supporting communities and individuals through development opportunities e.g., volunteering and training. Building a sustainable Information Advice and Guidance (IAG) provision.

Casework covering a range of Energy related issues and high-level energy advice.
Undertake mandatory City & Guilds training
Home advice visits (outreach)
In-depth telephone/virtual advice appointments
~ to other advisers or specialist agencies both external and internal such as Community Safety Net and South Asian Family Support Hub.

~ Building on existing partnerships to help vulnerable people impacted by fuel and cost-of-living crisis.

Manage and deliver own caseload of energy advice related Casework as appropriate.

Complete application forms accurately Online and offline.
Demonstrate measurable energy savings made by households as a result of advice, advocacy, and practical help
Demonstrate measurable financial savings to households through reduced fuel consumption, income maximisation, debt alleviation, leveraging of funds e.g., Accurately record advice given onto CRM system, outcomes achieved as per project processes.
Ensure that all casework conforms to NCA's Office Manual and Quality assurance as appropriate.
Energy Adviser to ensure on target delivery and reporting of all deliverables as required by management and funding requirements.
_____________________________________________________________________________

Experience of providing advice such as energy, welfare benefits, money advice, Debt & Housing case work.
Focused and dedicated individual who sees challenges as opportunities to excel and to grow.
Bilingual – fluent in a community language for example Punjabi.
To take a proactive role in the identification of personal and group training and developmental needs which support NCA’s objectives and to actively participate in the fulfilment of identified training and development needs.

- To operate at all times within both the spirit and the practice of NCA Equal Opportunities policies.

- GCSE English and maths qualification.

Proficient skills in the use of Microsoft office and CRM systems

Ability to use IT in the provision of advice and to prepare reports and analysis for the project.

Training

Evidence of Continuous Professional Development / update knowledge of casework

Current Safeguarding and Prevent training

Driving license and access to a car.

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