Application For Business Development Manager

We’re at the heart of one of the UK’s most dynamic business sectors which touches on nearly everyone’s lives – travel and tourism. ABTA helps it thrive.  We have an unrivalled presence in the sector, and use our expertise and skills to support our members and represent their interests, and help their customers to travel with confidence.
Manage the development and delivery of ABTA’s business applications, CRM, systems and processes to support the delivery of the ABTA Plan.

Supplier management for development and systems implementation projects 
Business analysis: elicit requirements from ABTA to assist with vendor selection and procurement on project initiatives
Provide second and third line technical support to the ABTA business for business applications. Provide input and expertise into architectural decision making alongside the IT team
Work with ABTA’s Data Protection Officer to implement and report on data security policies
Manage and maintain good quality documentation on the business applications in use at ABTA
Work with the wider Operations team and ABTA departments to ensure systems and functionality are documented and full training and support mechanisms are in place during handover to support
Retain flexibility to support special projects/activities which may be required by the business
Support the rest of the IT team as required.

Demonstrable expertise in Microsoft Dynamics 365 and Microsoft Power Platform. Certified to Microsoft Certified: Dynamics 365 Business Central Developer Associate or Microsoft Dynamics 365 Solution Architect level or equivalent
Experience at integration with multiple systems (finance, member website, email marketing) through web services
Proven experience in managing components of IT application development projects and the associated organisation changes
Able to define and ensure consistent application of development and security standards
Able to work alongside third party development teams and to provide ABTA specific input at the business analysis stage
Excellent knowledge of technical management, information analysis and of troubleshooting of legacy software systems including on a hybrid (Microsoft/Open Source systems) environment
We are always ready and prepared to help our members, customers and colleagues with a positive attitude. We are proud to be part of an award-winning brand in the travel industry, passionately providing quality support and advice in a fair, equitable and consistent way. Although we need to be risk-aware, we have the confidence to be bold and visionary, and the insight to make calculated risks to transform the way we work. Location:  We’re a hybrid-working organisation, so all colleagues are able to balance working in a collaborative environment from our open-plan office in the heart of London Bridge, along with time working from home. 

ABTA offers a supportive work environment alongside other additional benefits such as private health insurance, pension, life insurance, income protection, season ticket loan, Rent Start -deposit loan scheme, online GP service, buy/sell leave, an in-depth learning and development framework, as well as retail discounts. ABTA has adopted a hybrid working model which combines the benefits of home working, and office work. 

Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At ABTA, we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. We are an equal opportunities employer that encourages eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. To ensure that this policy is fully and fairly implemented and monitored, and for no other reason, please fill out our Equal Opportunities Monitoring Form.