UX Researcher

3 weeks ago


United Kingdom Goaco Ltd Full time

Do you strive to make a difference? Goaco is looking to build a team to continue solving problems using software and technology for our clients. We are developers at heart – and by the mind too. We thrive on challenges and live for logical thinking. Formed over a decade ago, we have built on our successes, all of whom have benefitted from their level-headed software solutions. The team is all like-minded individuals, with a drive to succeed in their own fields.

Start Date:  ASAP

3 Month Contract

Do you strive to make a difference? Goaco is looking to build a team to continue solving problems using software and technology for our clients. We are seeking a talented and experienced UX Researcher to join our dynamic team.

Background

What we does is simple and unique: by utilising our expertise in technology, we improve people’s lives and experiences by producing cutting-edge digital services specific to user needs.

Whether it’s public or private sector engagement, we make services accessible to everyone.

Position Overview

We are looking for a skilled UX Researcher who is enthusiastic about understanding user behaviours, needs, and motivations through qualitative and quantitative research methods. The ideal candidate will be able to translate insights into actionable recommendations that inform the design and development of our products and services. As a UX Researcher, you will collaborate closely with cross-functional teams including designers, product managers, and engineers to ensure that user needs are at the forefront of our decision-making process.

Responsibilities

  • Plan, conduct, and analyse user research studies using a variety of methods such as interviews, surveys, usability testing, and ethnographic research.
  • Work closely with product managers, designers, and engineers to define research objectives and prioritise research initiatives.
  • Identify user pain points, needs, and behaviours to inform product and design decisions.
  • Synthesise research findings into actionable insights and present them to stakeholders in a clear and compelling manner.
  • Collaborate with design and product teams to iterate on designs and prototypes based on user feedback.
  • Advocate for the user throughout the product development process, ensuring that user needs are effectively addressed.
  • Stay current with industry trends and best practices in user research and share knowledge with the team.

Requirements

  • Proven experience conducting qualitative and quantitative UX research in a fast-paced environment.
  • Strong knowledge of research methodologies and tools, including but not limited to interviews, surveys, usability testing, and analytics.
  • Excellent communication and presentation skills, with the ability to convey complex ideas effectively to cross-functional teams.
  • Experience working collaboratively with designers, product managers, and engineers to translate research findings into actionable insights.
  • Highly analytical mindset with the ability to think critically and solve problems creatively.
  • Proficiency in UX research tools such as UserTesting, Optimal Workshop, or similar platforms is a plus.
  • A portfolio or examples of previous research projects demonstrating your ability to uncover user insights and influence product decisions.

3 Month initial contract – potential to extend.

UK Applicants Only.

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