(Junior) Customer success analyst

1 month ago


England, United Kingdom Stratospherec Ltd Full time

My client, specialising in bespoke SaaS solutions with over 25 years of industry experience, is currently seeking a (Junior) Customer success analyst.

Role Overview:

My Client is seeking an enthusiastic individual to become a (Junior) Customer success analyst. Your primary focus will be understanding customer needs and advocating for them within the organisation.

Main Responsibilities:

  • Addressing customer inquiries regarding new features.
  • Conducting regular meetings with clients to assess their business needs and product adoption.
  • Documenting clear user stories based on customer feedback.
  • Managing the product backlog.
  • Collaborating with customers and developers to plan product release content.
  • Facilitating relevant product release meetings with customers.


Key Requirements:

  • Strong communication skills, particularly in customer interaction.
  • Some experience with agile project management, particularly in creating user stories.
  • Proficiency in conducting interviews, preferably with a focus on human-centric design or design thinking.
  • Excellent presentation and explanation skills.


Nice to Have:

  • Technical writing experience.
  • Basic knowledge of web technologies (e.g., HTML, CSS, JavaScript).
  • Familiarity with C# and the .NET framework.
  • Experience with prototyping frameworks such as Figma.

If this role is of interest, then please apply with your CV?#J-18808-Ljbffr

  • England, United Kingdom Solo Search Ltd Full time €22,000 - €25,000

    Position: Junior IT Support Analyst Suitable for: Junior C# Developer or 1st Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest / some experience or knowledge of C# programming would have the opportunity to train towards becoming a programmer or at least include some...


  • England, United Kingdom Solo Search Ltd Full time €22,000 - €25,000

    Position: Junior IT Support Analyst Junior C# Developer or 1st Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest / some experience or knowledge of C# programming would have the opportunity to train towards becoming a programmer or at least include some programming work...


  • Warrington, England, United Kingdom ShortList Recruitment Limited Full time

    Junior Application Support AnalystAre you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.Warrington (2 days remote)Very competitive basic + on call bonusShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require...


  • London, England, United Kingdom DesignMyNight Full time

    We’re hiring a Junior Customer Success Manager to join the customer care team for our ticketing platform, Tonic Ticketing.Ready to make your application Please do read through the description at least once before clicking on Apply.In this role you will manage relationships with current customers and provide training and support to ensure customer success....


  • England, United Kingdom Stratospherec Ltd Full time

    My client, specialising in bespoke SaaS solutions with over 25 years of industry experience, is currently seeking a (Junior) Customer success analyst. My Client is seeking an enthusiastic individual to become a (Junior) Customer success analyst. Collaborating with customers and developers to plan product release content. Some experience with...

  • Junior Asset Analyst

    2 months ago


    England, United Kingdom Mason Blake Full time

    My client is a Family Office backed Asset Manager based in London, who have a focus on ESG Strategies. They are looking to add an Analyst/Junior PM to their highly ambitious investment team. A full understanding of the rationale for investing in each stock and overtime seeking to add alpha by trading around positions ~ Portfolio monitoring and trading ~...


  • London, England, United Kingdom Intellect Group Full time

    PositionCheck all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.- Junior Quantitative Analyst (Hybrid)Location- LondonAre you ready to dive into the world of Quantitative Analysis?My client is seeking a motivated Junior Quantitative Analyst to join their team. This role presents an...


  • England, United Kingdom Tiger Resourcing Group Full time

    Junior Data Analyst Employment Type: Full-Time An independent digital transformation & cloud migration consultancy focusing on the full end-to-end transformation journey. As a Junior Data Analyst, you will be responsible for collecting, analysing, and interpreting data to provide meaningful insights that will drive informed business decisions....


  • South West England, United Kingdom Success Talent Full time

    Junior Merchandiser – High end interiors 12 Month FTC South West England £Excellent As Junior Merchandiser for this beautiful interiors business you will support the buying team in planning for stock intake and sales to help the team in buying the right stock at the right time at the right price. You will control and manage the intake of...


  • South West England, United Kingdom Success Talent Full time

    Junior Merchandiser – High end interiors 12 Month FTC South West England £Excellent As Junior Merchandiser for this beautiful interiors business you will support the buying team in planning for stock intake and sales to help the team in buying the right stock at the right time at the right price. You will control and manage the intake of...


  • England, United Kingdom Spectrum IT Recruitment Full time

    Graduate/Junior Quality Assurance Engineer Analyst required by a growing data security company. Due to continued success and planned expansion the company are looking to hire a Graduate/Junior Quality Assurance Engineer Degree in Network Engineering, Computer Science or similar scientific discipline MS SQL Server experience/ knowledge Good knowledge...


  • England, United Kingdom Spectrum IT Recruitment Full time

    Graduate/Junior Quality Assurance Engineer Analyst required by a growing data security company. Due to continued success and planned expansion the company are looking to hire a Graduate/Junior Quality Assurance Engineer Degree in Network Engineering, Computer Science or similar scientific discipline MS SQL Server experience/ knowledge Good knowledge...

  • Junior Data Analyst

    2 weeks ago


    Liverpool, England, United Kingdom Dexter Talent Full time

    Calling all aspiring/fledgling Data Analysts.Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.Do you maybe have a years commercial experience but are looking for a more supportive environment to continue your growth in?Maybe you’ve just finished your Data Science degree and...

  • ESG Analyst/Junior PM

    2 months ago


    England, United Kingdom Mason Blake Full time

    My client is a Family Office backed Asset Manager based in London, who have a focus on ESG Strategies. They are looking to add an Analyst/Junior PM to their highly ambitious investment team. Key Responsibilities A full understanding of the rationale for investing in each stock and overtime seeking to add alpha by trading around positions Portfolio...


  • England, United Kingdom Mason Blake Full time

    Our client, a boutique investment manager, is looking to hire an Investor Services Analyst to join their Business Development & Investor Services Team based in London. The successful candidate will work alongside a prestigious team – the duties of an Investor Services Analyst include: Building relationships with investors and being the point of contact...


  • England, United Kingdom Mason Blake Full time

    Our client, a boutique investment manager, is looking to hire an Investor Services Analyst to join their Business Development & Investor Services Team based in London. The successful candidate will work alongside a prestigious team – the duties of an Investor Services Analyst include: Building relationships with investors and being the point of contact...


  • England, United Kingdom Mason Blake Full time

    Our client, a boutique investment manager, is looking to hire an Investor Services Analyst to join their Business Development & Investor Services Team based in London. The successful candidate will work alongside a prestigious team – the duties of an Investor Services Analyst include: Building relationships with investors and being the point of contact...

  • Customer Success Lead

    3 weeks ago


    England, United Kingdom MHR Full time

    As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards. Software never stays the same and neither do we. We want our people to be part of a progressive organisation,...

  • Customer Success Lead

    3 weeks ago


    England, United Kingdom MHR Full time

    As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards. Software never stays the same and neither do we. We want our people to be part of a progressive organisation,...

  • Customer Success Lead

    3 weeks ago


    England, United Kingdom MHR Full time

    As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards.Software never stays the same and neither do we. We want our people to be part of a progressive organisation,...