Senior Claims Analyst General Liability

3 weeks ago


London, United Kingdom The Emerald Group Full time

The Senior Analyst, General Liability (GL) Claims is a key technical position, responsible for overseeing the GL claims and handling the most complex cases. Working closely with the Claims Leadership Team to aspire to run a market leading technical unit within claims that is fully embedded within the product line.

  • Location: London
  • Category: Claims
  • Type: Permanent

Key duties (including, but not limited to):

  • Providing leadership for the GL technical claims with oversight for accurate and timely case reserves and payments. Leading with US high-value bodily injury experience would be preferable
  • Accountability for making decisions on the largest and most complex losses in their line of business
  • Holding a high level of authority for GL claims and overseeing areas where delegation of reserving, payment and settlement authority has been given to more junior internal staff and any external claims resources for their line of business
  • Being the claims technical leader, technical guru and an industry thought leader in GL Claims, delivering technical training that keeps staff current with industry practices and changes
  • Designing best in class processes and draft documents for GL claims; ensuring the relevant quality assurance against these are audited
  • Extensive technical claims expertise and demonstrable working knowledge of the most significant and complex claims, ideally gained from working for a Lead insurer
  • A solutions orientated mindset working with Clients and Brokers in stressful situations
  • A rich pedigree of leadership experience, comfortable to lead from the front and lead by example with the internal claims team, in the Market and externally with Broker sand Clients
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