Operations Analyst

2 days ago

United Kingdom OSSO Energy Full time

Join the OSSO Energy Team

OSSO Energy is a UK-based commercial gas supplier and shipper. We provide a tech-led, bespoke service to businesses and other non-domestic entities. At OSSO Energy, we pride ourselves on delivering the best prices possible for our customers which is why we are one of the fastest growing gas supply companies in the UK. We aim to deliver a 5-star experience to our customers and each one of our dedicated staff members are on hand to make sure we do the hard work so you can get on with running your business.

 

Job Title: Operations Analyst

 

Must have 3 years of experience as an Operations or Support Analyst in non-domestic natural gas supply and so have experience of some of Xoserve, GES, Switchstream, Smart, Gemini, CSS and DCC.

Location: 3-4 days a week attendance at Central London head office.

Department: Operations

Reporting To: Operations Manager

Start Date: ASAP

Job Summary:

Are you passionate about increasing efficiency and streamlining operations in the gas energy sector? Are you eager to transform operations using state-of-the-art software and automation tools? An exceptionally talented Operations Analyst with specific experience in the gas energy industry is what OSSO Energy is searching for. Assuming this position, you will be essential in optimising our processes, guaranteeing adherence to legal requirements, and bolstering our dedication to providing outstanding customer service. Your proficiency with automation and software will be essential to accomplishing these objectives.

Key Responsibilities:

Data Analysis and Reporting:

  • Collect, analyse, and interpret data related to gas supply chain operations.
  • Develop and maintain operational reports and dashboards to monitor performance metrics.
  • Identify trends, variances, and areas for improvement in operations.
  • Identify and analyse data issues, then develop and implement solutions to ensure data integrity and operational efficiency.

Process Improvement:

  • Conduct thorough analyses of existing processes and workflows.
  • Create streamlined and automated data-related operations, such as the creation of user interfaces that connect with these systems, by utilising automation tools, APIs, and AI.
  • Recommend and implement process improvements to enhance efficiency and reduce costs.
  • Collaborate with cross-functional teams to streamline operations and improve service delivery.

Performance Monitoring:

  • Monitor key performance indicators (KPIs) to ensure alignment with operational goals.
  • Provide regular updates and reports to management on operational performance.
  • Develop and maintain operational models to forecast and plan for demand.

Risk Management:

  • Identify potential operational risks and develop mitigation strategies.
  • Ensure compliance with industry regulations and safety standards.
  • Conduct risk assessments and recommend corrective actions.

Project Management:

  • Support operational projects from inception to completion.
  • Coordinate with internal and external stakeholders to ensure timely project delivery.
  • Prepare project documentation, including plans, timelines, and status reports.

Customer Service:

  • This is a partly customer facing role, liaising between customers and our account management team to address and resolve operational issues.
  • Develop and implement strategies to improve customer satisfaction.
  • Analyse customer feedback and incorporate it into operational improvements.

Desired Qualifications:

  • 3-5 years of experience as an Operations Analyst or in a similar role in commercial gas supply.
  • Strong proficiency in data analysis tools (e.g., Excel, SQL) and experience with business intelligence software (e.g., Tableau, Power BI).
  • Bachelor’s degree in business administration, Operations Management, or a related field preferred.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Project management experience is a plus.
  • Familiarity with regulatory requirements and industry standards related to gas supply is preferred.

Working Conditions:

· 3-4 days a week in Central London head office.

  • May require occasional travel to meet with stakeholders or attend industry conferences.
  • International Travel maybe required – Valid Passport is Required.

Application Process:

Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to by response to this advert or to serhan@ossoenergy.com by 6 th January 2025.

Equal Opportunity Employer:

All eligible candidates are encouraged to apply to OSSO Energy, an equal opportunity company, regardless of their age, gender, sexual orientation, religion or belief, or race.

Industry

  • Natural Gas Distribution

Employment Type

· Full-time

  • Operations Analyst

    2 months ago

    United Kingdom Intec Select Full time

    Operations & IT Analyst – Circa £30,000 + Excellent Benefits & Flexible Working Overview: An excellent opportunity with a globally established, fast growing SME business based in the Otford area. Our client is looking for an experienced Operations Analyst to be responsible for providing technical and operational support. You will be the main point of...

  • Operations Analyst

    2 months ago

    United Kingdom Intec Select Full time €30,000

    Operations & IT Analyst – Circa £30,000 + Excellent Benefits & Flexible Working Overview: An excellent opportunity with a globally established, fast growing SME business based in the Otford area. Our client is looking for an experienced Operations Analyst to be responsible for providing technical and operational support. You will be the main point of...

  • Security Operation Analyst

    1 month ago

    United Kingdom 1Tech Staffing Limited Full time €35,000

    Security Operations (SOC) Analyst Remote, UK 5 hours per week, 24/7 coverage in an 8-hour rotating shift pattern Our client, a Microsoft Security Partner and leader in security solutions, delivers outsourced security event monitoring and incident response services to a diverse client base using a Microsoft-centric technology stack. They’re looking for...

  • Security Operation Analyst

    4 days ago

    United Kingdom Lorien Full time €65,000

    Full Time Remote A great opportunity to join our team as our Senior SOC Analyst to be responsible for handing security incidents received/escalated from the SOC Analyst (Tier 1 or Tier 2) and perform a business impact analysis on the security incident. As well as working on our Cyber Transformation Project. We are looking for a strong technical...

  • Security Operation Analyst

    3 days ago

    United Kingdom Lorien Full time €65,000

    Full Time Remote A great opportunity to join our team as our Senior SOC Analyst to be responsible for handing security incidents received/escalated from the SOC Analyst (Tier 1 or Tier 2) and perform a business impact analysis on the security incident. As well as working on our Cyber Transformation Project. We are looking for a strong technical...

  • Security Operation Analyst

    2 days ago

    United Kingdom MAC Recruit Group Ltd Full time

    An expert MSP in cloud and cybersecurity solutions is looking to hire 2 x SOC Analysts to join their existing team of 5. They offer custom-built colocation, hybrid cloud expertise and the latest in cybersecurity technology, with the end goal of providing a future proofed and industry leading solution to their customers. Due to expansion across the UK...

  • Security Operations Center Analyst

    4 days ago

    United Kingdom Lorien Full time €65,000

    Full Time Remote Paying up to £65k A great opportunity to join our team as our Senior SOC Analyst to be responsible for handing security incidents received/escalated from the SOC Analyst (Tier 1 or Tier 2) and perform a business impact analysis on the security incident. As well as working on our Cyber Transformation Project. We are looking for a strong...

  • Security Operations Center Analyst

    3 days ago

    United Kingdom Lorien Full time

    Full Time Remote Paying up to £65k A great opportunity to join our team as our Senior SOC Analyst to be responsible for handing security incidents received/escalated from the SOC Analyst (Tier 1 or Tier 2) and perform a business impact analysis on the security incident. As well as working on our Cyber Transformation Project. We are looking for a strong...

  • Security Operations Center Analyst

    3 days ago

    United Kingdom Lorien Full time €65,000

    Full Time Remote Paying up to £65k A great opportunity to join our team as our Senior SOC Analyst to be responsible for handing security incidents received/escalated from the SOC Analyst (Tier 1 or Tier 2) and perform a business impact analysis on the security incident. As well as working on our Cyber Transformation Project. We are looking for a strong...

  • Security Operations Center Analyst

    2 weeks ago

    United Kingdom Lorien Full time

    Full TimeRemotePaying up to £65kA great opportunity to join our team as our Senior SOC Analyst to be responsible for handing security incidents received/escalated from the SOC Analyst (Tier 1 or Tier 2) and perform a business impact analysis on the security incident. As well as working on our Cyber Transformation Project.We are looking for a strong...

  • Security Operations Center Analyst

    2 weeks ago

    United Kingdom Lorien Full time

    Full TimeRemotePaying up to £65kA great opportunity to join our team as our Senior SOC Analyst to be responsible for handing security incidents received/escalated from the SOC Analyst (Tier 1 or Tier 2) and perform a business impact analysis on the security incident. As well as working on our Cyber Transformation Project.We are looking for a strong...

  • Security Operations Center Analyst

    2 days ago

    United Kingdom MAC Recruit Group Ltd Full time

    An expert MSP in cloud and cybersecurity solutions is looking to hire 2 x SOC Analysts to join their existing team of 5. They offer custom-built colocation, hybrid cloud expertise and the latest in cybersecurity technology, with the end goal of providing a future proofed and industry leading solution to their customers. Due to expansion across the UK and...

  • Analyst / Business Analyst

    1 month ago

    United Kingdom Eames Consulting Full time €550 - €650

    Job Title: Salesforce Business Analyst Contract: 6 months (potential for extension) Location: London (Hybrid) We’re partnering with a prominent consultancy firm in London, embarking on a Salesforce transformation programme with their customer to enhance consumer experience and streamline operations. We’re seeking an experienced Salesforce...

  • Analyst / Business Analyst

    1 month ago

    United Kingdom Eames Consulting Full time €550 - €650

    Job Title: Salesforce Business Analyst Contract: 6 months (potential for extension) Location: London (Hybrid) We’re partnering with a prominent consultancy firm in London, embarking on a Salesforce transformation programme with their customer to enhance consumer experience and streamline operations. We’re seeking an experienced Salesforce...

  • Security Operations Center Analyst

    1 month ago

    United Kingdom 1Tech Staffing Limited Full time €35,000

    Security Operations (SOC) Analyst Remote, UK 37.5 hours per week, 24/7 coverage in an 8-hour rotating shift pattern Up to £35k Our client, a Microsoft Security Partner and leader in security solutions, delivers outsourced security event monitoring and incident response services to a diverse client base using a Microsoft-centric technology stack....

  • Data analyst

    2 days ago

    United Kingdom WRK digital Full time

    Data Analyst Worksop - hybrid with flexible working Benefits: 25 days’ holiday, 8% matched pension and individual private medical cover WRK Digital are delighted to partner with Greencore, a leading manufacturer of convenience food in the UK. Greencore supply all the major supermarkets in the UK as well as travel retail outlets, discounters, coffee...

  • Junior Digital Operations Analyst

    2 weeks ago

    United Kingdom The Gym Group Full time

    Junior Digital Operations Analyst Permanent Clapham Junction / Hybrid This is a hybrid role with 2 days a week at our HQ in East Croydon and 3 days working from home. However, in March 2025 we will be moving to our new HQ in Clapham Junction with 3 days a week in the office. As a Junior Digital Operations Analyst you will support day-to-day digital...

  • Junior Digital Operations Analyst

    2 weeks ago

    United Kingdom The Gym Group Full time

    Junior Digital Operations Analyst Permanent Clapham Junction / Hybrid This is a hybrid role with 2 days a week at our HQ in East Croydon and 3 days working from home. However, in March 2025 we will be moving to our new HQ in Clapham Junction with 3 days a week in the office. As a Junior Digital Operations Analyst you will support day-to-day digital...

  • Junior Digital Operations Analyst

    2 weeks ago

    United Kingdom The Gym Group Full time

    Junior Digital Operations Analyst Permanent Clapham Junction / Hybrid This is a hybrid role with 2 days a week at our HQ in East Croydon and 3 days working from home. However, in March 2025 we will be moving to our new HQ in Clapham Junction with 3 days a week in the office. As a Junior Digital Operations Analyst you will support day-to-day...

  • Senior Security Operations Analyst

    1 month ago

    United Kingdom 1TECH STAFFING LIMITED Full time €40,000

    Security Operations (SOC) Team Lead Remote, UK 37.5 per week, 24/7 coverage in an 8-hour rotating shift pattern Up to £40,000 Our client, a Microsoft Gold Partner and security solutions company, specializes in providing outsourced security event monitoring and incident response services to a diverse range of clients using a Microsoft-focused technology...