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Head of Inclusion and Support Services

3 months ago

Lewes East Sussex, United Kingdom East Sussex County Council Full time

Are you an inclusive leader who is passionate about making services the best they can be for every resident? Then this exciting role, driving change and leading a committed and experienced team, could be for you.

In Adult Social Care and Health, we work with East Sussex residents aged 18 and over to enable them to live as healthy and independent a life as they can, for as long as they can. Our inclusion and support services play a critical role in ensuring that the support we offer is equitable and the best it can be. We believe that residents voices and experience must be at the heart of what we do. You will be responsible for leading a team who work across a range of areas from complaints to equalities, governance to emergency planning.

We are looking for candidates who have:

  • compassionate and inclusive leadership and management skills,
  • strong communication skills including negotiation and influencing,
  • understanding of legislation and translating policy into practice,
  • the skills and experience to manage change and to ensure lessons are learned from complaints, insight, and feedback,
  • a flexible, practical, and resident-centred approach to problem solving, particularly under pressure, and
  • experience or understanding of some of the following areas of work – admin support, business continuity and emergency planning, risk, complaints, communication, information and advice, equalities, governance and insight.

This is a fixed term contract for 12 months.

To apply for this role please follow the ‘Apply Now’ button above. When completing your application be sure to address how you meet all the criteria in the person specification drawing on any relevant work/life experience, education or personal interests

Interviews will take place at County Hall in Lewes. The date will be confirmed after the shortlisting has taken place.

The team works flexibly with a mix of home and office working that is adaptable to people’s life circumstances, built around a core commitment of one day per week in the office. We also offer a diverse range of benefits to help and support you during your employment, with more information on ourbenefits page .

If you have any questions about the role please contact Sarah Russell, Assistant Director for Planning, Performance & Engagement, at sarah.russell@eastsussex.gov.uk .

This post is subject to an EnhancedDBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previouslythe Criminal Records Bureau). For further information about what is required in this process please go to . Please note that we require evidence of an overseas police check if you have lived or worked abroad.

Your starting salary will be pro rata if the above position is part-time or term-time only.

Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System.

Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role.

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

Reasonable adjustments include things like an offline application form. If you would like to discuss your requirements further, please get in touch.

East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.

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