Store Manager

2 weeks ago

Birmingham, United Kingdom SKECHERS Full time

Skechers' Store Managers make an incredible impact everyday - on our customers, our teams and our company. They lead, merchandise, sell, process shipments, inspire, problem-solve and more. To summarize, Store Managers are at the heart of Skechers retail

Main Responsibilities

  • Champion the brand.
  • Inspire and lead an amazing customer experience through product and visual marketing excellence as well as outstanding customer service.
  • Act as a people focused leader, coaching and mentoring the store team.
  • Develop store employees' skills to drive sales to the fullest potential by expanding their product knowledge, setting customer service expectations, and demonstrating visual presentation standards.
  • Help to onboard new hires to the team.
  • Manage store scheduling needs, ensuring proper coverage for peak times.
  • Act as a product expert and serve as a brand ambassador for all things Skechers.
  • Assist in recruiting, training, and retaining our Skechers store employees.
  • Model strong operational processes and routines to drive profitability and results.
  • Act as the expert on all store systems and processes including opening and closing of the POS.
  • Take part in opening and closing the store, ensure all security routines and measures are in place.
Skills, Qualifications and Experience

  • Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
  • Comfortable assessing talent and developing employee skill sets.
  • Strong communication skills, regularly sets clears expectations for their team.
  • Creates excitement and shows passion for Skechers products and the brand.
  • Acts with a sense of confidentiality and urgency.
  • Flexible and motivated to provide excellent customer service.
  • Retail, restaurant, or hospitality leadership experience is preferred but not required.
About Skechers

Skechers (NYSE: SKX), a global, Fortune 500 brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do - delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 4,700 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.

Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants.

Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above.

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