Field Service Technician

2 weeks ago

Bristol, United Kingdom Cubic Corporation Full time

Company Details:

When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.

We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.

Overview:

The purpose of this role is to ensure that Cubic equipment is responded to, returned to full service and maintained to the highest standard possible whilst achieving relevant contractual SLA’s.

This position offers the opportunity to work at the cutting edge of technology within the transportation sector. With an extensive list of high profile projects you will be exposed to all areas of transportation technologies including the latest innovations in automated fare collection and contactless payments. Continuous variety and guidance from senior members of the team will afford you the opportunity to become a subject matter expert within this sector.

Responsibilities:

  • Perform first and second line maintenance on contracted equipment.
  • Respond to and repair Cubic devices efficiently, following defined maintenance procedures.
  • Minimize downtime during fault callouts.
  • Assist in equipment installation or commissioning as directed by management.
  • Ensure compliance with Health and Safety regulations and customer requirements.
  • Manage equipment modules delivery and collection from designated locations.
  • Support stock control or fault control as needed by management.
  • Maintain quality standards in line with ISO guidelines.

Qualifications

Essential:

  • Proven ‘hands on’ experience working in a high-tech Service/Maintenance environment
  • A recognised Engineering Qualification.
  • Experience of working in a Service/Maintenance environment.
  • Proven customer service skills.

Desirable:

  • HNC or equivalent in Electronics or Mechanical Engineering.
  • Worked on SLA driven contracts with call to fix and system availability criteria.

In addition to a competitive salary, Cubic offers the following benefits with this role

  • Fully maintained Company van
  • Full quality toolkit and PPE provided
  • Overtime availability
  • Annual performance and merit review
  • Nectar rewards program
  • Fully expensed position
  • Home start
  • Scottish Widows pension scheme
  • Company provided Medicash medical cover
  • Full technical training and mentoring programme
  • Paid sick leave
  • 23 days annual leave

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