Senior Business Operations Lead

2 months ago

England, United Kingdom Troika Recruitment Full time

Our client, a prestigious hospitality company specialising in providing top quality F&B services within workplaces, cultural venues and visitor attractions are currently recruiting for a dynamic & experienced Operations Manager to lead a portfolio of accounts in and around London and the South of England.

The business is multifaceted, operating bars, restaurants & cafes, and requires a seasoned operator who can match that complexity with professional maturity, strategic energy and a true passion for great hospitality. The Operations Manager will be responsible for overseeing the commercial and operational success of a portfolio, leading with clarity and supporting location managers and their teams across the business.

Building high-functioning, happy teams, innovating in food and beverage, cultivating and furthering client relationships, identifying growth opportunities and ensuring compliance across the functions of HR, payroll, safety as well as all legislative requirements, are all key responsibilities in this role.

This is a high-profile role and together with the wider business and executive team, the Operations Manager will be responsible for developing and delivering short, medium and long term strategies to mitigate challenges and ensure the full commercial potential of the business is realised.

The successful candidate will have a significant depth and breadth of multi-site operations experience, ideally across a compelling range of high-quality, contract-based venues, workplaces and hospitality settings.

You will possess well-honed commercial instincts and financial management skills. This new appointment will also introduce fresh ideas and provide wider industry perspective to the business, whilst working proactively, collaboratively and with integrity at all times. Importantly, the appointed individual's ethos and professional approach will perfectly reflect my client's unique culture, values and brand.

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