Dual Fuel Engineer

2 months ago

Dumfries Dumfries amp Galloway, United Kingdom Sureserve Group Full time

Dual Fuel Engineer Contract: Scottish Power About Providor: Providor Ltd is a subsidiary of Sureserve Group Limited and installs domestic smart meters across the UK, working directly for a number of energy suppliers. Meter asset managing services are also provided for some clients. Purpose of the Role: To exchange gas and electricity meters in customers’ homes. Provide a first class after-care service which includes a full demonstration to the customer on using their new meter. Repairing and maintaining meters after initial install. Benefits*: £5,000 sign on bonus Performance bonus Daily meter fit bonus scheme £60 per month lunch expense Company pension Access to flexible benefit schemes Employee Assistance Programme 29 days holiday (inc statutory bank holidays) £10,000 Life Assurance EV car scheme Recommend a friend benefit Specific Roles and Responsibilities: To carry out installs, exchanges and removals as per the relevant method statement (in line with Company and Industry standards). To ensure service level agreements (SLA’s) are achieved for works allocated. Respond to emergency call outs, as business needs dictate (as per rota system in operation). To ensure the efficient recording of all works completed or aborted. To offer a high standard of customer service to both the client and customer, keeping them informed of works being undertaken and fully demonstrating the meter after completion. To risk assess work/working environments before starting any works to avoid damages or injuries. To undertake all work in accordance with Health and Safety regulations. Report H&S issues encountered in line with company policy. A duty of care to ensure any potential risks encountered as a result of your visit are reported in line with industry guidelines, legal requirements & company policy. To take accountability for the vehicle & tools/equipment in your possession. This will include a regular stock take of material and regular checks of company van to ensure it is road worthy. To record / report any defects of the equipment in your possession. To ensure the professional representation of the company is maintained at all times, being clean and well presented in company uniform and being polite and courteous at all times. To attend all training and toolbox talks as requested. Offer Energy Efficiency Advice. Relevant Skills and Behaviours: Good communicator Ability to develop excellent and collaborative working relationships. Proven ability to work alone as well as part of a team Proven ability to manage a complex workload Attention to detail with good decision making / judgement skills Adapt to change Qualifications and Key skills required: MET1 CMA1/CCN1 Single phase electric MOCOPA (1a and 1c) REGT1 and polyphase electric (desirable not essential) Full UK Driving licence Minimum of 6 months experience in fitting dual fuel smart meters 3 phase or single-off multi is advantageous Basic Salary: £38,000 per year not including bonus schemes OTE £48-53K – uncapped *Terms and conditions apply

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