Engineering Manager
5 days ago
Engineering Manager - Business Services
Time Type: Full time
We're the people behind global loyalty currency, Avios, and home to three ambitious, growing businesses; Loyalty, Holidays and Retail. Each business has its own goals, strategy and team, but collectively we share a purpose to create the world's most rewarding experiences for our customers through loyalty programmes, new products and holidays.
As an Engineering Manager, you’ll lead the engineering team within Business Services, responsible for high standards in software development, quality assurance, and security, while overseeing the growth of our engineering talent.
Business Services is the engine that drives our core loyalty capabilities, including identity, membership, currency & redemption domains that provide microservices and data products.
Guide the Squad: Lead Tech Leads, Software Engineers, and Data Engineers (14 permanent team members, 3 direct reports)
Contract Crew Captain: Standards & Quality
~ Set the Bar High: Define and enforce engineering, security, and data quality standards in Business Services at IAG Loyalty
Coach and develop team members, identifying opportunities for training and growth
Community Builder
~ Foster an engineering community of practice within Business Services
Positively influence decision-making with engineering principles in mind
Champion Diversity: Contribute to an enhanced engineering culture across Business Services
Proven experience as an Engineering Manager with a background as a Tech Lead, particularly on backend services
Proficient in Java, Spring Boot, and microservices, with a solid understanding of cloud technologies, ideally AWS
Operational Accountability: Skilled in managing both development and operations with ownership of Service Level Objectives (SLOs) and Key Performance Indicators (KPIs)
Agile & DevOps Culture: Experience with agile methodologies, DevOps principles, and Site Reliability Engineering (SRE) practices
Competence in AWS and microservices architecture, with knowledge of domain-driven design
Security & Testing: Familiarity with security best practices, testing approaches, monitoring, and observability tools
Ability to communicate with non-technical colleagues and build strong, inclusive teams focused on equity, diversity, and high performance
The role has a blended base, between our Central London office and home. We're home to three businesses under one roof and part of one of the world's leading airline groups (International Airlines Group), so the opportunities here, if you go after them, are endless.
~ Our socials are a firm fave in the calendar, and our colleague-led networks and Equity, Diversity and Inclusion agenda will give you the platforms to make new connections, share your passions and your voice.
~ helping them make memories that last a lifetime.
~ One non-contractual Annual Bookable Travel Concession for you, your partner and dependants after 12 months service and unlimited standby and premium standby fares for you and your nominees on the full British Airways network.
~Annual Bonus (dependant on company and individual performance)
~ Company pension of 9% (6% contribution from IAGL, 3% employee contribution)
~25 days annual leave, + 2 days charity leave and a day off on your birthday
we're a small, high-performing team, we help each other to succeed.
Equity, Diversity and Inclusion at IAG Loyalty
We help 40 million members see the world through rewarding experiences.
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