Head of Sustainability Senior Management Team · Bideford

4 weeks ago


United Kingdom The Travel Chapter Ltd Full time

Employment type: Full time / We will consider Part time also

Work hours: Monday-Friday, 9am-5.00pm / Days and Hours to be discussed

Location :Hybrid with regular visits to our headquarters in Bideford, our Norwich office, and regional UK offices.

What will I be doing?

Imagine a role where your passion for sustainability translates into tangible results for Travel Chapter, our homeowners, and the communities in which we operate. As Head of Sustainability, you'll be the driving force behind our ambitious CSR and ESG goals. Partnering with inspiring organisations like the RSPB, you'll craft a roadmap that weaves sustainability into every aspect of our business – from operations to guest experiences.

As part of your everyday role, you’re likely to be involved in the following:

  • Shaping the future: collaborate with the Senior Management Team to develop a groundbreaking CSR and ESG roadmap, encompassing our sustainability journey, homeowner practices, and guest experiences.
  • Championing partnerships: forge and nurture impactful collaborations with organisations like the RSPB, pushing the boundaries of responsible tourism together.
  • Leading the charge: set, own and improve company-wide sustainability policies, ensuring responsible practices in areas like travel, procurement, and recycling.
  • Engaging hearts and minds: drive employee engagement with sustainability initiatives through creative campaigns and impactful partnerships. Own and curate our impact report, showcasing the positive change we're making.
  • Building bridges: work closely with owner and guest experience teams to communicate key partnerships and initiatives, fostering a culture of shared responsibility.
  • Innovati ng through action: lead and develop a dynamic team, fostering a hands-on approach to drive impactful results.



What are we looking for?

We know that the perfect candidate who ticks every box doesn’t exist, so if you’re excited by the role and can domostof the below, please get in touch – you could be exactly what we need

Ideally, we’re looking for:

  • A genuine passion for creating a positive impact on the environment and local communities.
  • Qualifications through experience or professional training in sustainability/CSR/ESG.
  • Excellent written and verbal communication skills, with the ability to engage and inspire.
  • A proven track record of leading and developing a team, fostering a can-do attitude.
  • A commercial mindset to translate sustainability initiatives into tangible business benefits.
  • A willingness to travel throughout the UK, connecting with our destinations and regional offices.

What's in it for you?

We believe in taking care of our team. As well as joining a rapidly growing company with a good culture and opportunities for employee development, we provide competitive salaries and a range of benefits, including:

These include:

  • 25 days’ paid holidays plus bank holidays
  • A special day off for your or a loved one’s birthday
  • £500 paid towards a holiday of your choice
  • A paid day to volunteer with a charity close to your heart
  • A friends and family discount scheme
  • Life assurance for your peace of mind
  • Social clubs for pet lovers, fitness enthusiasts, gardeners, sustainability champions, nutrition enthusiasts and more
  • Exciting social events, including our famous Christmas parties

Who are we?

We’re Travel Chapter – the holiday home people – and we’re on a mission to showcase great places to stay in the UK. While we’ve grown over the years from a small South West holiday letting agency to one of the market leaders in the industry, we’ve never lost sight of our strong family ethos and we keep the same values at the heart of everything we do. Along the way, we’ve nurtured a caring and collaborative culture that drives us forward and keeps our team inspired and motivated every day.

Highlighted by our place on the Sunday Times Best Places to Work 2024 list, the people behind our company are at the heart of everything we do and it’s a place where everyone is welcome; a place that’s friendly and fair; a place that encourages people to be bold, explore new ideas and push the boundaries of what they do every single day.

We are passionate about what we do, and we take a common-sense approach to getting things done. Inevitably, things go wrong from time to time, and we do everything we can to make it right. We learn from it and adapt, remembering to stay curious and never stop evolving.

Diversity is key to our success and work hard to make sure we’re inclusive. Let us know if you need any adjustments made to the application or selection process so you can do your best. We’ll be happy to help.

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