Senior Technical Support Engineer

1 month ago


Nottingham, United Kingdom Jago Consultants Full time

IT Support Engineer . My client is a family run, growing company which provides monitoring services for alarm, lone worker and CCTV systems throughout the UK & ROI. Established in 1987, we are a leading UK & ROI independent alarm monitoring centre offering premium monitoring services for installers and by extension their end users.
The successful candidate will be part of a small IT support team with responsibility for maintaining, supporting, and developing the organisations diverse IT systems from user support through to system infrastructure and cyber security. You will need to be self-driven, highly motivated and keen interest in all aspects of IT and technology. Have a good understanding of monitoring and maintaining a healthy system environment acting as an advocate to ensure IT best practice is implemented across the organisation.
  Install and configure computer systems and hardware
~ Provide ongoing support across the business infrastructure, Servers, Switches Firewalls to ensure system uptime
~ Working with IT lead plan and undertake schedule maintenance and upgrade as required.
~ Create and manage user accounts across all applications and provide support and assistance for log on issues.
~ Maintain and manage software and hardware assets
~ Undertake technical project work as part of continuous system improvements
~ Strong technical Knowledge across all areas of IT and Systems
HNC or Degree in associated IT discipline or equivalent experience
Active Directory and Group Policy – Desirable
Industry standards required all successful applicants will be vetted to BS7858 which include, police check, financial check and 5-year work history
Full UK driving license and access to a car.
On Call nights and weekend on three weekly rotation
Monday to Friday 9am – 5pm (4:30pm finish on a Friday)

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