Technician

4 weeks ago


Bradford, United Kingdom Shorts Industries Ltd Full time

Job Description

Due to continued growth, we are looking to add to our team.

The Technician will report to the Technical Services Manager.The Technical Department is responsible for assembly and testing of Lift Controllers for the Lift Components Division, providing technical support to customers and supporting new product development.

The role is based in the Bradford office with some travel to support our customers on sites around the UK.On average it is expected that the role may involve travel to support customers but no more than 1-2 times per month .This could evolve as the business grows.

Shorts Industries comprises of four Divisions which the Technical Team support.The majority of resource is focused on supporting the Lift Components Division with additional ad hoc support for Lift Spares, New Lifts and Specialist Lifts & Services

The role of Technician will be:

  • Ensuring the highest standards of safety, quality, environmental and compliance are met.
  • Making modifications to Shorts’ stock controllers to fulfil a specification that forms part of the customer order.
  • Testing finished controllers ready for despatch to customers
  • Providing telephone, email & on-site technical support as required to customers on Shorts’ Controller products in support of the Senior Technician.
  • Providing after sales support to customers with regards to New Lifts, Lift Spares and Specialist Lifts & Services on an ad hoc basis
  • Working within Short’s Integrated Management System and CRM software to ensure accurate records are maintained
  • Supporting new product development projects.
  • Supporting the training and development of apprentices and other employees
  • Supporting the Technical Administrator in the process of warranty processing.
  • Liaise with and assist colleagues in Shorts Bradford Office

Qualifications and Experience

Minimum qualifications:

NVQ Level 3 Lift Qualification OR

NVQ Level 3 Electrical Engineering Qualification with significant panel building experience.

Additional preferred qualifications:

·Experience of a similar role in the UK Lift Industry.

·Experience providing telephone & on-site technical support within

The UK lift industry.

·Broad knowledge of Lift equipment in circulation the UK.

·Good awareness of industry related Health & Safety issues (including Safe methods of working, Risk Assessments, Method Statements, etc)

·Good IT literacy (including use of internet, emails and MS Office)on both static and mobile devices.

·Full UK Driving License

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